CRM Optimization: 4 New Ways To Increase The Value Of The Inside Sales Team
In this last of my series on CRM optimization and the evolving needs of our clients, recall that I began by writing about the shift in focus and expectations regarding …
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CRM Optimization: 5 New Ways To Grow Existing “Customer” Relationships
I began this series on CRM optimization and the evolving needs of our clients by writing about the shift in focus and expectations regarding CRM systems. When an organization changes …
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CRM Optimization: How to Improve your Marketing and Communication Integration
Throughout this series on CRM optimization and the evolving needs of our clients, I have written at length about the trend for organizations to shift their focus and expectations regarding …
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CRM Optimization: Advancing Team Work & Collaboration
In my first post on CRM optimization and the evolving needs of our clients, I outlined the trend for organizations to shift their focus and expectations regarding their CRM system. …
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CRM Optimization & Visibility: 6 Common Goals and Applications
In my first post, I introduced the concept of an organizational shift in focus regarding CRM systems, whereby the focus is not so much on the functional/tactical expectations (i.e., being …
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7 Trends in How Client Expectations are Changing for their CRM Solution
Defining desired business outcomes, focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our CRM …
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Webinar: 3 Ways Dynamics CRM Can Make Prospecting Simple
One of the most challenging tasks for Sales Reps and Account Managers is to effectively and quickly grow their territories through their own efforts. This is even more difficult when prospects …
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Webinar - Top Enhancements of Microsoft Dynamics CRM 2015
The Microsoft Dynamics CRM 2015 release has so many new and exciting features and enhancements it’s hard to pick our favorites. Join Affiliated's "What's New in Dynamics CRM 2015" webinar presentation on …
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Webinar: Microsoft Dynamics CRM Best Practices - Outlook Client - 10/28
Join Affiliated for this fast-paced webinar presentation, "Dynamics CRM Best Practices - Tips & Tricks for Outlook Client", on October 28 at 11:30 a.m. ET that delivers 15 quick-hitting tips and best practices for …
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Webinar - CRM in the Contact Center – Revolutionize the Way You Interact With Your Customers
Did you know that utilizing a customer relationship management (CRM) software can play a vital role in helping organizations meet their goals while improving operations and delivering better customer service? …
