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CRM Software Blog Writer

Nonprofit Builds On The Momentum – 17 Amazing Customer Experiences With Dynamics CRM

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One of the top challenges for nonprofits is to keep volunteers and donors engaged over time. Through a coordinated approach, nurturing the people who give their time and money, nonprofits can keep their supporters coming back.

The challenge

A national foundation providing cancer education, research, advocacy, health services and social support services raises money through well-known local runs. Coordinating all of the people involved in the races—from sponsors to event leaders to participants—became overwhelming as the popularity grew.

The solution

Now, Microsoft Dynamics CRM Online serves as a central system for the foundation. Key to the continued success of race fundraising is keeping track of race teams and results that show participants the value of their contributions.

With insights provided by Microsoft Dynamics CRM Online, the foundation can give each chapter the feedback that keeps teams engaged and the competitive spirit high—across regions and across the country.

How customers are amazed

Each donor, runner and volunteer feels like an important part of the cause and primed to return for next year’s race.

Download the full eBook www.crmsoftwareblog.com/amazing to find out 16 more amazing customer experiences businesses are delivering today with Microsoft Dynamics CRM Online.

by CRM Software Blog Editors, Find a Microsoft Dynamics CRM Partner by Industry/Location

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