Microsoft has packed a lot of punch in the newest release of Dynamics CRM 2013 - CRM Online Spring ’14 update and CRM 2013 SP1 (on-premise). Learn more about the features by downloading one of the new eBooks. These eBooks give lots of details and screenshots of the new features. You don't want to wait to see how the new features will help you and your organization!
What's New in CRM Customer Service (eBook) - In this 14 page eBook, you'll get to see the Service Management tile in detail and learn how you will find everything you need to manage service features in one place. You'll also learn about how managing your service team just got easier! And your support staff will be even more grateful - now they can avoid duplicating efforts by mergin several related cases into one case or group related cases under one primary parent case. The countdown timer is a new feature as well. Downlaod the Customer Service eBook today!
Microsoft Social Listening for CRM eBook - In this 47 page eBook, Microsoft details all the new features of social listening and how to get started. In this in-depth eBook, you'll get a step by step overview of the many new features and benefits - each with its own screenshot. There are so many benefits to this new analytics tool - from how much people are talking about you and making the most of marketing campaigns to knowing what's going on with your competitors! Now that is useful information! Also included is information on the new social listening charts. These include Analytics Summery, Sources Summary, Buzz Report and Trend Report. There are so many new features that you don't want to wait. Download the Social Listening eBook today!
If you are in the market for a new CRM solution or interested in extending your existing CRM, we'd love to talk. Contact us via our website or call 205-408-9991 or 866-408-9991. As experts in mobility solutions as well as Microsoft Dynamics CRM, we understand your challenges and can suggest practical solutions. We will help you achieve your strategic objectives faster…and may even help you add a few more achievements to the list. We've been working with and customizing CRM for over 10 years. You won't be disappointed when you choose 2B Solutions as your CRM Partner!
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.