Microsoft Dynamics GP (Great Plains) is accounting/ERP software that is designed to meet the needs of growing companies at a price they can afford. From financial management to e-commerce, supply chain management to reporting and analysis, this integrated solution can help you gain accurate and timely business insight that you need to make smart strategic decisions. But wait, what about CRM? Fortunately, Microsoft Dynamics GP integrates to Microsoft Dynamics CRM with a free adaptor. Here are 6 integration points you can take advantage of:
- Streamlined Order to Cash – CRM Orders connected to GP Sales Order Processing
- Connected Sales Cycle – CRM selling connected to GP Products and Distribution
- Optimized Forecasting – CRM Sales Forecasts roll into GP Forecast and Demand Planning
- Improved Case Resolution – CRM Case Management connected to GP Customer History
- Proactive Customer Service – CRM workflow connected to GP transactions
- Better Decision Making – CRM Process Management and Analytics with GP Analytics
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