Dynamics CRM for Social Networking

7 Reasons Why Microsoft Dynamics CRM Beats Salesforce – 2015 Market Leader Awards

In case you missed it, Microsoft Dynamics CRM took the “Winner” position in four major categories of the 2015 CRM Magazine Market Leader Awards. Microsoft unseated Salesforce.com and was recognized the leader in the following categories: Enterprise CRM Suite Midmarket CRM Suite Small Business CRM Suite Sales Force Automation   Ratings from industry analysts are …

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Dynamics CRM 2016 Coming in Q4 - Download the NEW Preview Guide

“Microsoft’s obsession with customer success is rooted in our ambition to reinvent productivity and business processes,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “Dynamics CRM 2016 is designed from the ground up to deliver core capabilities all in a single system to eliminate distractions, to make it easier to get things done, and …

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The 4 Most Compelling Reasons Why Companies Purchase CRM

With so many niche tools available to provide specific sales and marketing functionalities, the landscape of front office technology is getting a bit muddy. Consequently, companies looking to improve their front office capabilities may have trouble deciding between a collection of disparate marketing tools and CRM. For companies seeking multiple sales, marketing and customer service …

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Social Listening with Microsoft Dynamics CRM

Microsoft Dynamics CRM 2015 is a cutting-edge customer relationship management solution. And to keep in step with the growing popularity of social networking, Microsoft has integrated social functionality directly into the product. One of the coolest social features in Dynamics CRM 2015 is social listening which allows you to monitor social network chatter from clients, …

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CRM 2015 Spring Update Offers More Social, Mobile and Analytics

In March, Microsoft announced the latest technologies coming in the Spring release of Microsoft Dynamics CRM 2015. They are taking intelligent customer engagement to the next level by delivering innovations and enhancements in five key areas: Productivity - tighter integration of  Dynamics CRM with Office 365 Social - completely reimagined social experience for companies Mobility - new …

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