Articles By: Turnkey Technologies, Inc.

Microsoft Dynamics CRM and FieldOne: A Beautiful Marriage for Customer-centric Field Service Management

  In the past decade we have seen a whole spectrum of customer-centric businesses realize the need for better, integrated field service management tools. Whether it be for on-site maintenance, repairs, installations, or contracted services, Field Service Management solutions are used by many different industries for many different reasons. It came as no surprise to us when …

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The 4 Most Compelling Reasons Why Companies Purchase CRM

With so many niche tools available to provide specific sales and marketing functionalities, the landscape of front office technology is getting a bit muddy. Consequently, companies looking to improve their front office capabilities may have trouble deciding between a collection of disparate marketing tools and CRM. For companies seeking multiple sales, marketing and customer service …

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Streamline Sales Efforts with Microsoft Dynamics CRM Business Process Flows

Optimizing business processes is a fundamental strategy to generate more profit in any business. There are many ways to get more out of your top line, and one of the best is to slim down the time and cost of selling through analysis and improvement. To do this, you need consistent and accurate sales data across …

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5 Proven User Adoption Tips for Microsoft Dynamics CRM

Without user adoption of a new technology, why invest in the first place? Marketers and business development managers have an obligation to stress, encourage – even demand – user adoption best practices with the roll out of any new technology. Even if it’s just an upgrade, do your owners and CEO a favor: teach and …

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5 Ways to Maintain Focus with Microsoft Dynamics CRM: Finding Your Zen

When you get asked what you do for a living, do you ever think, ‘What don’t I do?!’   If your one job title does not reflect your diverse responsibilities, you are not alone. I have been in marketing and business development for small businesses for most of my professional career. In those years I’ve …

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How CRM Solves 4 Industry Challenges for General Contractors

After working with two of the largest general contracting firms in St. Louis, Turnkey Technologies understands the sales challenges that contractors and construction industry professionals face every day. In one given day, a general contractor is: continually managing leads, tracking and managing project bids, nurturing a network of relationships, updating project scopes and documentation managing …

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9 Key Benefits of CRM for Construction Contractors

For Construction Contractors to be successful, they have to build strategic relationships with business owners, clients, governments, engineers, architects, subcontractors and suppliers. Like any organization, they receive business leads through multiple sources- referrals, social media, networking, etc. Without a solution like Microsoft Dynamics CRM, wrapping your head around this much information is more or less …

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Rapid ROI with 27 Industry Templates for Microsoft Dynamics CRM

Microsoft Dynamics CRM is one of the most customizable CRM solutions in the market, a big plus for organizations looking for industry-specific functionality. Most CRM applications require customization and coding to achieve an industry-specific solution, which equates to many hours of expensive services. However, with Microsoft Dynamics CRM, organizations can leverage industry-specific business processes without …

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3 Steps to Improve the ROI of Your CRM Investment

When you implement a new CRM solution for your organization, you are making a serious investment of time, money and people. You can achieve a vast number of improvements with the solution, but in order to prove this to management, you'll have to demonstrate a return for these efforts. To show a positive, tangible ROI for your …

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