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Articles By: PDG Consultants

PDG Consultants's Logo Survey Says CRM Software is a Priority for CIOs

An article in Enterprise Apps Today reports that CRM is a priority for CIOs according to a 2012 survey by Gartner. CRM skyrocketed to 8th place (up from 18th) on […]

PDG Consultants's Logo Do Microsoft Dynamics CRM Buyers Choose On Premise or Cloud: What do the Stats Say?

According to a recent report, Microsoft's Dynamics business is worth over a billion dollars. But how many of those Dynamics deployments are in the cloud and how many are on-premise? […]

PDG Consultants's Logo Will Yammer Boost Microsoft Dynamics into Social CRM?

News from several sources including Forbes.com suggests that Microsoft has acquired the social enterprise network Yammer for $1.2 billion.  This move could help propel Microsoft into the forefront of the […]

PDG Consultants's Logo Revenue for CRM Software Topped $12 Billion in 2011

CRM software revenue reached the $12 billion mark in 2011, according to an Economic Times  survey by the research firm Gartner. That is a revenue boost of 13.5 percent, making […]

PDG Consultants's Logo Top 10 Things You Can Really Do With IPhone or iPad and Microsoft Dynamics CRM Mobile

What can you really do with your iPhone or iPad and Microsoft Dynamics CRM Mobile? To answer this we installed and tested CWR Mobile CRM (which will soon be powering […]

PDG Consultants's Logo Need a CRM Project Implementation Methodology ?

Microsoft Dynamics CRM, as easy as it seems, is not a pre-packaged, off the shelf type of software that can be bought and implemented without any prior knowledge or expertise. […]

PDG Consultants's Logo Microsoft Dynamics CRM Charges Ahead to Take on Salesforce.com

It has only been a year since Microsoft released Microsoft Dynamics CRM 2011, but the company is moving full speed ahead on plans to release a major update this year […]

PDG Consultants's Logo Microsoft Demonstrates Dynamics CRM Success with Its Own Move from Siebel

At this year's Convergence conference, Microsoft revealed how the company had finally managed to wean itself from Siebel and implement its own Dynamics CRM system throughout its business. For those […]

PDG Consultants's Logo 5 Ways to Save Money on CRM Software

In today’s fast-paced business world, it is virtually impossible to function effectively without a decent CRM (customer relationship management) software system. Just as computers eventually eclipsed typewriters, CRM software has […]