How do businesses use CRM? In most cases they use customer relationship management (CRM) to manage interactions with customers, clients, and sales prospects. But wait, there are creative ways you can use Microsoft Dynamics CRM. In a new white paper, written by CRM Software Blog, entitled , you will learn how businesses in a broad range of industries are using Microsoft Dynamics CRM to enhance, automate, and optimize critical business processes.
An industry highlighted in ; yes, I said churches. You may ask why a church would need a CRM system. In this white paper InterDyn Artis had the privilege of showcasing how their church clients creatively use ProclaimCRM, built on Microsoft Dynamics CRM, to retain and grow their membership by strengthening the bond between the church and individual members. helps churches do a better job managing:
- Members and groups
- Volunteers and events
- Pledge and contribution programs
- New member assimilation
- Internal and external communications
- Multi-site operations
A few of the other short stories include a National League baseball team using CRM to gain deeper insight into their customers' buying habits; a technology company managing online class registration by setting up classes in Microsoft Dynamics CRM; and a medical device manufacturer and distributor using Microsoft Dynamics CRM to track product recalls and meet compliance requirements.
, serving the Carolinas for over 23 years specializes in Microsoft Dynamics GP, , and ProclaimCRM. InterDyn Artis, was chosen by the CRM Software Blog to serve on the panel of 24 CRM software experts from across the US and Canada, to contribute a true life story for this white paper. Please contact Judy Van Der Linden, [email protected] , 704.321.3881, at InterDyn Artis and we will be glad to share with you how our clients are creatively using Microsoft Dynamics CRM. Who knows, we may show you a way that you never thought possible. We look forward to hearing from you.
by InterDyn Artis
