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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo The Wonderful Unintended Uses of Dynamics CRM

Many people know the story behind the Post-It Note. In short, a chemist at 3M inadvertently invented a low tack adhesive in his quest to create a super strong adhesive.  […]

Hitachi Solutions America, Ltd.'s Logo Improve Investment Banking Deal Sourcing Efficiency and Execution with Microsoft CRM

With the ever-increasing wave of regulation facing Investment Banks, many are looking to restructure their practices to become more lean, agile, and capital-conscious. As compliance and regulatory costs rise, the […]

Hitachi Solutions America, Ltd.'s Logo Planes, Trains and CRM Implementation Philosphy

Four feet 8.5 inches. Not exactly a number that rolls off the tongue but a significant one none the less. It represents the distance between two railroad tracks on modern […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM vs. Salesforce.com Comparison - Outlook Integration Part 2

This is the second blog in a two part series comparing Salesforce.com integration and Dynamics CRM integration with Microsoft Outlook (first post can be found here). Both configurations of CRM […]

Hitachi Solutions America, Ltd.'s Logo Education, Empowerment and Relationship: Keys to Happier Bank Customers with Microsoft Dynamics CRM

Due to increasing accountholder disgust with fee increases, wavering client loyalty, eroding customer or member confidence, increased regulation, and tightened margins, banks and credit unions really have no choice but […]

Hitachi Solutions America, Ltd.'s Logo CRM Plus Spiderview : New Way of Visualizing Entities and Relationships

Businesses are constantly looking for new ways to view, analyze, and interact with their data, and we have developed several tools to facilitate this request. We recently had a request […]

Hitachi Solutions America, Ltd.'s Logo The Customer Effective Blog's Top Posts of 2012

And what does that tell us about the trends in the Microsoft CRM community? 2012 was another great year for the award-winning Customer Effective Blog. We had 184 blog posts […]

Hitachi Solutions America, Ltd.'s Logo CRM Outlook Client - Best Practice for Add-In and SQL Server

We had a challenge at a client which I wanted to share so that this challenge, which could have been difficult to resolve, does not happen during a future rollout.  […]

Hitachi Solutions America, Ltd.'s Logo Using LEGOs to Help Explain xRM and the Microsoft Dynamics CRM Platform

Microsoft provides the rich foundation, the various interconnecting blocks, and the many special pieces to easily extend Microsoft Dynamics CRM.  Using Microsoft Dynamics CRM as a platform and extending CRM […]

Hitachi Solutions America, Ltd.'s Logo Should We Use SQL Standard or SQL Enterprise With Microsoft Dynamics CRM?

As part of my role as CRM Technical Specialist, I help our clients who use Microsoft Dynamics CRM On Premise design their server architecture. Any good architecture design is built to […]