Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo CRM and Marketing Automation Integration: 3 Key Benefits

Customer relationship management (CRM) solutions have been around for many years and have changed the way sales and customer service operate - from the early days of the Rolodex and databases to […]

Hitachi Solutions America, Ltd.'s Logo User Adoption: Getting the Most Bang for Your Buck

If you have worked at any company long enough to see a new program introduced only to fall flat on its face, despite the promises of ease and riches, then […]

Hitachi Solutions America, Ltd.'s Logo Spring 2015: Themes in CRM: Branding and Personalizing Your CRM

The Product team at Microsoft has put in a lot of work over the last few years really focusing on the end user to make CRM easier to use and […]

Hitachi Solutions America, Ltd.'s Logo CRM and Marketing Automation Integration: 3 Key Benefits

Customer relationship management (CRM) solutions have been around for many years and changed the way sales and customer service operate, from the early days of the Rolodex and databases to […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Worldwide Partner Conference by the Numbers – 2015 Edition

We always leave with a ton of great takeaways and announcements from Microsoft's WPC and this year was no different. 0: number of sails in the new Dynamics logotype. From Monday’s […]

Hitachi Solutions America, Ltd.'s Logo Pyrotek Achieves Global Sales Success with Dynamics CRM Online

Hitachi Solutions is proud to have had our customer, Pyrotek Inc., featured in a Microsoft Dynamics CRM Online Success Story. Pyrotek is a leading international company supplying aluminum, foundry, glass, […]

Hitachi Solutions America, Ltd.'s Logo Introducing the CRM Audio Podcast

I'm excited to tell you about a new Dynamics CRM podcast by Hitachi Solutions' very own Joel Lindstrom and Shawn Tabor along with George Doubinski, a CRM MVP from Australia. The […]

Hitachi Solutions America, Ltd.'s Logo Unified Service Desk, When To Use It?

I have previously blogged on what Unified Service Desk (USD) is, but I didn’t dig much into the “why” and the “when” questions.  So this post will focus on those questions. “When […]

Hitachi Solutions America, Ltd.'s Logo The New Dynamics CRM Phone App

If you use CRM for Tablets or you read the CRM Mobile Survival Guide, you are aware of the great functionality of the Tablet app: Modern design Almost full CRM […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM: Should You Use Business Process Flows?

I recently was asked a question by someone upgrading from CRM 2011 to CRM 2015 who wanted to know if they should implement business process flow or keep using the […]

 

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