Yammer integration with CRM allows users to collaborate on customer and opportunity records within the UI of both platforms. Yammer users are alerted to deal updates and changes to customer […]
Articles By: Hitachi Solutions
Managed Solution Replacement in Microsoft Dynamics CRM
Microsoft Dynamics CRM 2011 introduced the concept of solution management—packaging your customizations so they could easily be deployed to other environments. In CRM 2011, there are two types of solutions: […]
Identify Opportunities for Staff Performance Improvement with Microsoft Dynamics CRM
Time and time again, firms voice the desire to deploy CRM to attain a more unified and 360-degree view of their clients and prospects, to collaborate and deliver more consistent […]
Faced with Higher Costs, Banks Turn to Microsoft Dynamics CRM
Along with a Starbucks, it is pretty much guaranteed that there are multiple bank branches on every corner in the metropolitan areas across the country. Depending on what part of […]
Customer Relationship Management (CRM): It’s Really Pretty Simple!
Customer Relationship Management is a concept that has been around for over a decade. And the irony is it all boils down to common sense. It is all about building, […]
Exceed Client Expectations and Keep Them Happy with Microsoft Dynamics CRM
A recent Analyst Insight December 2012 report from the Aberdeen Group entitled “CRM in Customer Service: Insights into Action” highlights the role of CRM in empowering global companies to achieve […]
CRM Named Biggest Software Investment Priority for 2013-14
Gartner recently revealed that CRM has emerged as the number one priority for application software spending in 2013 and 2014. Besides CRM, ERP and office productivity tools rounded out the […]
Top 4 Recent Microsoft Videos Worth Viewing
Visually Understand Where Microsoft is Now and Will Be Soon It would seem that Microsoft has started providing a lot more interesting videos to share. From their corporate YouTube channel […]
Hit Your Target and Join Customer Effective at Convergence 2013 in New Orleans
Come join us this week in the Big Easy at Convergence2013. We are a Bronze sponsor this year and will be exhibiting in Booth 217. We will be highlighting many of […]
Identify Untapped Opportunities, Hidden Risks, and Shady Characters with Customer Effective: Banking
As the leading innovator in CRM solutions for financial institutions, Customer Effective offers the Customer Effective: Banking CRM platform, which is built on Microsoft Dynamics CRM and caters to the […]
Managed Solution Replacement in Microsoft Dynamics CRM
Microsoft Dynamics CRM 2011 introduced the concept of solution management—packaging your customizations so they could easily be deployed to other environments. In CRM 2011, there are two types of solutions: […]
Identify Opportunities for Staff Performance Improvement with Microsoft Dynamics CRM
Time and time again, firms voice the desire to deploy CRM to attain a more unified and 360-degree view of their clients and prospects, to collaborate and deliver more consistent […]
Faced with Higher Costs, Banks Turn to Microsoft Dynamics CRM
Along with a Starbucks, it is pretty much guaranteed that there are multiple bank branches on every corner in the metropolitan areas across the country. Depending on what part of […]
Customer Relationship Management (CRM): It’s Really Pretty Simple!
Customer Relationship Management is a concept that has been around for over a decade. And the irony is it all boils down to common sense. It is all about building, […]
Exceed Client Expectations and Keep Them Happy with Microsoft Dynamics CRM
A recent Analyst Insight December 2012 report from the Aberdeen Group entitled “CRM in Customer Service: Insights into Action” highlights the role of CRM in empowering global companies to achieve […]
CRM Named Biggest Software Investment Priority for 2013-14
Gartner recently revealed that CRM has emerged as the number one priority for application software spending in 2013 and 2014. Besides CRM, ERP and office productivity tools rounded out the […]
Top 4 Recent Microsoft Videos Worth Viewing
Visually Understand Where Microsoft is Now and Will Be Soon It would seem that Microsoft has started providing a lot more interesting videos to share. From their corporate YouTube channel […]
Hit Your Target and Join Customer Effective at Convergence 2013 in New Orleans
Come join us this week in the Big Easy at Convergence2013. We are a Bronze sponsor this year and will be exhibiting in Booth 217. We will be highlighting many of […]
Identify Untapped Opportunities, Hidden Risks, and Shady Characters with Customer Effective: Banking
As the leading innovator in CRM solutions for financial institutions, Customer Effective offers the Customer Effective: Banking CRM platform, which is built on Microsoft Dynamics CRM and caters to the […]