Sometimes, knowing the actual cost of a CRM system can be a guessing game. IT news is often littered with horror stories of organizations that thought they were going to […]
There are over 40,000 companies (with 4 million) users that rely on Microsoft Dynamics CRM. A few of these companies were highlighted at Convergence 2014 – the annual Microsoft Dynamics […]
What makes a company choose one Microsoft Dynamics CRM partner over another? In the case of Trek Bicycles, it was receiving “an amazing customer experience” even before they were a […]
At Convergence 2014 it was announced that 40,000 companies use Microsoft Dynamics CRM. Which is 4 million individual Dynamics CRM users. This is a customer count increase of 2.6 percent […]
At the Microsoft Dynamics Convergence 2014 event, we checked in with two Customer Excellence award winners on the mainstage – Chobani and Weight Watchers. Are they still loving their Microsoft […]
Microsoft announced that the Spring 2014 release of Microsoft Dynamics CRM will include Social Listening & Analysis. This will allow both small and large companies to be aware of, and […]
An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology […]
With the Spring 2014 release of Dynamics CRM, Microsoft is adding exciting new capabilities across customer service, marketing and sales. Since the user experience will be integrated, it makes sense […]
When you decide to subscribe to Microsoft Dynamics CRM Online, you will need to understand the various licensing schemes. Each benefits a certain type of organization with specific needs, and […]