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Rob Triggs, CRM Dynamics Ltd.

Six reasons why Dynamics 365 is better than Salesforce for enterprise companies

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The CRM field is shifting and Salesforce is no longer the only player in the game. In fact, many people today are suggesting that Microsoft Dynamics 365 is better than Salesforce, especially for enterprise-sized companies.

Here are six reasons why Microsoft Dynamics 365 is better than Salesforce for enterprise companies.

#1: Development Flexibility

Dynamics 365 was developed to be easily customized for the individual needs of each customer. By tapping into the knowledge and skill of Microsoft’s extensive network of trusted gold partners, an enterprise company can get exactly what they need without relying on third-party applications to supplement the main platform.

That is simply not the case with Salesforce, where customization of the core product is severally limited.

#2 Multi-platform needs = multi-platform headaches.

As stated, Salesforce relies on third-party apps to provide the same thing that Dynamics 365 customization does. That means you are pulling resources from multiple servers and sources. If one isn’t functioning ideally, it can make everything underperform. To stop that you need to develop workarounds, so you end up having to spend resources customizing a system that was sold to you out-of-the-box.

#3: Security

The other concern with using multiple apps is that you don’t always know who is developing those apps, or where your information is being stored. With a Microsoft Dynamics 365 solution, you can be assured that everything important is either stored on your own servers (with an On-Prem solution) or in the Microsoft Azure cloud, which is among the safest Cloud services in the world.

#4: The Microsoft advantage

Microsoft is one of the largest and most innovative companies in the world. You can be assured that Dynamics 365 will continue to evolve to meet whatever challenges the business world may face in the future. When you invest in a Microsoft solution you can be assured that you are getting the very best of what is available in the market.

#5 Microsoft integration

In addition to the innovation outlined above, Dynamics 365 seamlessly integrates with the rest of the Microsoft Office platform. If you are one of the more than 80% offices in North America that utilizes Office 365 software, that can be invaluable.

#6: The Bottom Line

The bottom line is, well, the bottom line. Dynamics 365 is cheaper than Salesforce – often much cheaper.

Although it is difficult to pinpoint an exact cost of an integration without looking at the specifics of the project, most Microsoft partners can offer a far more immersive CRM solution than Salesforce’s Enterprise Edition. And, that’s before you get into the costly add-ons that Salesforce requires to match the capabilities of Dynamics 365.

We are not here to pretend that Salesforce isn’t a powerful platform. It is an effective sales software. However, in 2019, the choice for enterprise companies is clear. As outlined, Dynamics 365 is better than Salesforce in every meaningful way.

At CRM Dynamics, we made the choice to specialize in Dynamics 365 more than a decade ago. We saw the way that the market was moving and wanted to align ourselves with the software that we viewed as superior. We have never regretted the choice to become a certified Microsoft gold partner.

If you are looking to implement a Microsoft CRM solution why not give us a call. We have helped more than 700 companies either implement Dynamics 365, or migrate from Salesforce over the years!

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