Microsoft Dynamics CRM goes far beyond the sales force automation functionality that is at it's core. One of the things that makes Microsoft Dynamics CRM useful to anyone in an organization is the fact that its features transcend their original purpose. You can get acquainted with some of the sales functionality in Dynamics CRM that will benefit any role in your organization by watching this short demo video. In under 4 minutes, you'll see how Outlook Integration, Dashboards, Tasks & Opportunities, and Goals work in Microsoft Dynamics CRM 2011.
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