Do you sometimes feel as if you’re searching and searching for data that should be easy to find? When it comes to customer information, managers and customer service representatives should have quick and complete access that allows for productive work, right at their fingertips.
Microsoft Dynamics® CRM allows you to achieve just that with enhanced analytics functionality. With a dashboard this intuitive, you can easily reach the customer information you seek on a daily basis. If you’re a manager, you can check out the productivity of your team by how many cases they have resolved at a glance. You can also see activities by owner and status to make sure customers are not forgotten and cases are handled in a timely and efficient manner. Check out the user friendly layout:
With quick insight into this data, customer service representatives can more effectively manage their customers as well as report up the chain with accurate and timely status updates. With Microsoft Dynamics CRM, you can easily import and export Microsoft Office Excel spreadsheets in real time. So if the insight you require needs to get even deeper, you can identify specific data and export to a spreadsheet for the right level of analysis.
Microsoft Dynamics CRM puts business intelligence at the fingertips of everyone in the organization: managers, customer service representatives, CFO’s and even the CEO can gain the level of detail they need to effectively run the business.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.