Some estimates show that up to 80 percent of customer interactions will happen through self-service as early as 2020. Customers are looking to place orders, submit tickets, get billing information […]
About Microsoft Dynamics CRM

Why Use an Integration Platform for CRM Needs?
The need to integrate software goes back… way back! But now there is such a multitude of software, platforms, and options that it almost drives you crazy. You might get […]
Work 365 Payment and Invoice Integration for CSP Automated Billing
When it comes to billing, invoicing and payment collection, there’s more involved than just sending out an invoice. One of the main challenges of a cloud solution provider within the […]

Don't Be Afraid of the Unified Interface Webinar
Don't Be Afraid of the Unified Interface Webinar Brian Begley, owner of enCloud9, began our Unified Interface webinar by discussing the basics of the Unified Interface (what the UI is, and […]

How to Simplify Sales Orders in Microsoft Dynamics 365 for Sales
Salespeople face a frustrating hurdle in the sales process - manually creating sales orders. Sales reps work hard to establish a relationship and trust with a potential customer and learn […]
Dynamics 365 with Office 365: A Powerful Combination
Microsoft has long been a leader in ERP (Enterprise Resource Planning) and CRM (Customer Resource Management) solutions. Microsoft has also long been a leader in digital office technology. Dynamics 365 […]

Non-Profit Uses Microsoft Azure to Advocate for Education Funding
The Commit Partnership Utilizes Microsoft Azure to Advocate for $6.5 Billion in Funding Earlier this year, AKA Enterprise Solutions worked with The Commit Partnership, a Texas non-profit focused on […]
3 Manufacturing Inefficiency Problems Solved with Microsoft Dynamics 365
There are IT inefficiency risks that are consistent among the manufacturing industry. Businesses that leverage CRM software see their sales increase by 29%, sales productivity increase by 34%, and sales […]
Work 365 Handles Microsoft’s Control Panel Vendor Program Security Requirements And MFA
Control Panel Vendor Program Microsoft recently announced new mandatory security requirements that tackle potential security risks from unauthorized access to the Microsoft Partner Center, the CPV program. A Control Panel Vendor […]

What happened to CRM user satisfaction?
The satisfaction with CRM systems is decreasing, according to the study "CRM in Practice - User Satisfaction, Benefits and Perspectives 2019/2020 " from Trovarit (published in German CRM in der […]

Why Use an Integration Platform for CRM Needs?

The need to integrate software goes back… way back! But now there is such a multitude of software, platforms, and options that it almost drives you crazy. You might get […]
Work 365 Payment and Invoice Integration for CSP Automated Billing
When it comes to billing, invoicing and payment collection, there’s more involved than just sending out an invoice. One of the main challenges of a cloud solution provider within the […]

Don't Be Afraid of the Unified Interface Webinar

Don't Be Afraid of the Unified Interface Webinar Brian Begley, owner of enCloud9, began our Unified Interface webinar by discussing the basics of the Unified Interface (what the UI is, and […]

How to Simplify Sales Orders in Microsoft Dynamics 365 for Sales

Salespeople face a frustrating hurdle in the sales process - manually creating sales orders. Sales reps work hard to establish a relationship and trust with a potential customer and learn […]
Dynamics 365 with Office 365: A Powerful Combination
Microsoft has long been a leader in ERP (Enterprise Resource Planning) and CRM (Customer Resource Management) solutions. Microsoft has also long been a leader in digital office technology. Dynamics 365 […]

Non-Profit Uses Microsoft Azure to Advocate for Education Funding

The Commit Partnership Utilizes Microsoft Azure to Advocate for $6.5 Billion in Funding Earlier this year, AKA Enterprise Solutions worked with The Commit Partnership, a Texas non-profit focused on […]
3 Manufacturing Inefficiency Problems Solved with Microsoft Dynamics 365
There are IT inefficiency risks that are consistent among the manufacturing industry. Businesses that leverage CRM software see their sales increase by 29%, sales productivity increase by 34%, and sales […]
Work 365 Handles Microsoft’s Control Panel Vendor Program Security Requirements And MFA
Control Panel Vendor Program Microsoft recently announced new mandatory security requirements that tackle potential security risks from unauthorized access to the Microsoft Partner Center, the CPV program. A Control Panel Vendor […]

What happened to CRM user satisfaction?

The satisfaction with CRM systems is decreasing, according to the study "CRM in Practice - User Satisfaction, Benefits and Perspectives 2019/2020 " from Trovarit (published in German CRM in der […]
