Articles By: TopLine Results

TopLine Results Corporation's Logo Open a Dynamics 365 App Automatically

Overview It can be argued that Microsoft has done a great job with their landing page for https://office.com. From one page you can choose and pin any of the online …

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TopLine Results Corporation's Logo Productivity platform? It’s not enough!

Simply put, Microsoft Dynamics 365 is a business productivity platform where everything crucial to developing, improving, and retaining your customer relationships is stored.*  That is why Microsoft offers tailored solutions …

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TopLine Results Corporation's Logo Setting your Default Address List for Microsoft Dynamics CRM

In Microsoft Dynamics CRM, your contacts are moved by default into your Contacts address list in Outlook.  However, Outlook defaults to your Global Address list, which means you do not …

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TopLine Results Corporation's Logo Salesforce and Microsoft Dynamics CRM Dashboard Comparison

One of the most useful features of a CRM system is the dashboard.  Dashboards enable you to efficiently make business decisions with an at-a-glance visual representation of the data that …

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TopLine Results Corporation's Logo Use Microsoft Azure to Create a Mini Data Warehouse

Usually when you hear the words “data warehouse” you think of big database servers and huge costs.  But with Microsoft Azure, you can easily set up a very simple data …

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TopLine Results Corporation's Logo Machine Learning with Microsoft Dynamics CRM

Data is the key to business success in modern times.  You may have heard of “Big Data” or “Cloud Data” recently.  Why is data such big news today?  Because data …

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TopLine Results Corporation's Logo Microsoft Dynamics CRM 2016 Excel Templates

Microsoft Excel templates are a great time saver when you frequently need to export Microsoft Dynamics CRM 2016 lists to generate reports.  Imagine that every time you export a list …

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TopLine Results Corporation's Logo Defining Marketing ROI in Microsoft Dynamics CRM

A key component of successful marketing is measuring the results of your marketing activities and the revenue they ultimately generate for the organization. Since marketing is not directly involved in …

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TopLine Results Corporation's Logo Video Success Story: Heartland Dental and Microsoft Dynamics CRM

Heartland Dental, a dental services and support firm based in Effingham, Illinois, engaged TopLine Results to guide them in transitioning from a contact management system to CRM. In the more …

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TopLine Results Corporation's Logo Get Started with FetchXML for Microsoft CRM

CRM administrators and engineers should become familiar with FetchXML, the proprietary query language for Microsoft Dynamics CRM.    There are many instances where you might use FetchXML, but it is mainly …

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