Articles By: HITACHI Asia Pacific

HITACHI Asia Pacific's Logo Platinum-Level Customer Service with Ignify’s Bank and Credit Union Customer Management Solution

What has been one of the single-most defining issues of the American culture these past few years? What one thing that has affected virtually every facet of the American populace, from high-powered corporations right down to the single American individual? What is still the main topic of politicians and pundits, who make authoritative declarations on how …

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HITACHI Asia Pacific's Logo CRM Buyers Guide Released by Technology Evaluation Centers features Microsoft Dynamics CRM

The Technology Evaluation Center (TEC) released its annual CRM buyers guide: Innovations in CRM. Microsoft Dynamics CRM is featured prominently in the guide in three case studies. One of the case studies is an Ignify Customer - Associated Foreign Exchange (AFEX). The guide highlights Microsoft Dynamics CRM’s differentiators such as offline access, integration to Outlook, …

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HITACHI Asia Pacific's Logo Up to 100 Million Rows of Data from ERP and CRM Using PowerPivot for Excel

Companies often have valuable operational and financial data stored in multiple systems and have to create reports by combining this data. For example, a retailer may have customer demographic data such as customer location, gender, employment status and home ownership stored in Dynamics CRM, and sales data stored in ERP such as Dynamics AX or …

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HITACHI Asia Pacific's Logo Dynamic Reports with Microsoft Dynamics CRM with Pivot Tables

Microsoft Dynamics CRM 2011 provides native capability to allow you to export any screen or view into Excel. That export can be a static file with just the data on the screen as a snapshot or as a Dynamic export in the form of an Excel Pivot Table. You have an option to select the …

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HITACHI Asia Pacific's Logo Improve Market Segmentation and Customer Profiling with Dynamic Marketing Lists in Microsoft Dynamics CRM 2011

A CRM solution is only as powerful as the quality of the data in it. More often than not, the weakest link for a marketer is the data and the lack of rich customer profiles in it. Having rich customer profiles and good customer segmentation allows you to tailor marketing efforts to individuals thus increasing …

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HITACHI Asia Pacific's Logo Connector for Microsoft Dynamics ERP and CRM integration available now

I’m very pleased to see that the standard out of the box Connector for Microsoft Dynamics ERP and Microsoft Dynamics CRM is available. The connector integrates Microsoft Dynamics CRM 4.0 or 2011 with Microsoft Dynamics AX , Microsoft Dynamics GP and Microsoft Dynamics NAV. The connector provides out of the box bi-directional integration between the …

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HITACHI Asia Pacific's Logo Microsoft Dynamics CRM 2011 Released

Microsoft has released the much awaited Microsoft Dynamics CRM 2011 in beta today. Having seen early previews of the product – I am very excited about this release. Dynamics CRM 4.0 was a huge leap forward to provide enterprise scalability, performance, and a true multi-tenant architecture. Microsoft Dynamics CRM 2011 takes that release and builds …

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HITACHI Asia Pacific's Logo Microsoft Dynamics CRM for the Healthcare Industry

Microsoft has introduced an integrated framework to enable health insurance plans to use Microsoft Dynamics® CRM. Known as “Health Plan Sales Solution”, this new framework will allow health plans to quickly and easily move their marketing and sales processes online to better manage and monitor sales, member service and retention. As a result, health insurance …

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HITACHI Asia Pacific's Logo Impressive Benchmark Result: 100,000 Microsoft Dynamics CRM Users with Virtualization

According to the Microsoft Dynamics® CRM Blog, the CRM team was able to run over 100,000 Microsoft Dynamics CRM users concurrently over several organizations. This is the largest real-world business application workload ever seen on a Microsoft Windows Server Hyper-V system and it proves the scalability of Microsoft Dynamics CRM in private cloud deployments. Using …

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HITACHI Asia Pacific's Logo Three Top Reasons Why Microsoft Dynamics CRM Online Wins Over Salesforce.com

When you’re in the market to buy a CRM solution, a quick rundown of benefits is ideal in order to start on the right path of your search. Microsoft came out with a CRM Online Service Update in November of 2009 that provides customers with concrete examples of why you get more value for less …

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