Ignify is a specialist in implementing Microsoft Dynamics CRM for contact centers and I am excited to see that Microsoft is releasing the customer care accelerator for Dynamics CRM in […]
Articles By: HITACHI Asia Pacific
Microsoft Dynamics CRM Named A Leader In Customer Service Contact Centers 2010 Magic Quadrant
Evaluation based on completeness of vision and ability to execute. Microsoft Corp. announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for […]
Get Better Data In Your CRM System
It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete […]
Usability - the Cornerstone of CRM deployments
Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing […]
Microsoft Dynamics CRM Named A Leader In Customer Service Contact Centers 2010 Magic Quadrant
Evaluation based on completeness of vision and ability to execute. Microsoft Corp. announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for […]
Get Better Data In Your CRM System
It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete […]
Usability - the Cornerstone of CRM deployments
Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing […]