Articles By: CAL Business Solutions, Inc.

9 Things I Liked In My SalesFusion Demo for Microsoft Dynamics CRM

At my company we have all kinds of good marketing info scattered around in different systems. I often wish it was all in one place where everyone could see it (including the sales team) and take action on it. Even though I share the info, let’s face it, the sales people don’t read it.  But …

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Microsoft, Oracle and SugarCRM go after SalesForce.com Users with PR Stunts and Deep Discounts at Dreamforce Event Including the Aggressive "Cloud CRM for Less" Offer

I attend technology conferences every year, but none of them have had the kind of competative fire that seems to have marked the annual SalesForce.com user event in San Francisco this week. Microsoft, Oracle and SugarCRM all launched campaigns to convert Salesforce.com customers  - and launched them right outside the Dreamforce doors. PR Tactics like …

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My Copy of The Quintessential Marketing Automation GuideBook

At the Extreme2010 event for Dynamics CRM partners I met Jeff Erramouspe, President of Manticore Technology, who passed along an excellent e-book called “The Quintessential Marketing Automation GuideBook”. It includes 9 sections from industry experts including: Candid Letter from Sales to Marketing by Jill Konrath, Selling to Big Companies Process, People, and Content: The Keys …

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18 Key Events that Shaped the CRM Software Industry Over the Last 30 Years

The experts over at SoftwareAdvice.com are building a very interesting Interactive Timeline of CRM Software history. It already includes 18 key events that have shaped the CRM software industry over the last 30 years. It's a quick way to understand the context of current events in the industry.  But they want your help – check …

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Where Social Media Junkies Can Find Official Dynamics CRM Sites from Microsoft

More than 8,000 visitors per month come to this site to find objective advice, tips and comparisons from Microsoft Dynamics CRM experts worldwide.  But sometimes you want to go straight to the source. In this case - Microsoft!  The Dynamics CRM Team at Microsoft has several ways to connect with you via social media. Here is …

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Can You Use Microsoft Dynamics CRM on the iPad?

According to an email I received today from a company called Axonom  the answer is yes – you can use Microsoft Dynamics CRM on the iPad.  I admit that I don’t have first hand experience, the iPad is still on my “wish list”.  But for those of you lucky iPad users out there, now you …

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Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms

In a press release on August 4th Microsoft announced that Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. The press release reads: Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM …

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20 Microsoft Dynamics CRM Industry Solutions Reviewed By SoftwareAdvice.com

Lauren Carlson writes about various topics related to CRM software at SoftwareAdvice.com. In a recent article she writes about value-added resellers (VARs) and independent software vendors (ISVs) who are extending the core Dynamics CRM applications to meet the unique needs of companies in a range of vertical markets. To demonstrate the specificity of these solutions, …

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How to Quickly Pull Marketing Statistics from Microsoft Dynamics CRM for Your Next Sales Meeting

Less than 24 hours before a big sales meeting my boss told me he wanted me to report on our marketing statistics for the year to date.  Yikes - what is an overworked, overstressed, marketing manager like me to do! Two years ago I would have been up all night trying to come up with …

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What is Your Customer Retention Policy? Microsoft Dynamics CRM Can Be the Answer

With all the talk about xRM and the almost unlimited things that today’s CRM systems can do, sometimes we can lose sight of how CRM software can help us with the basics – basic sales and marketing!  One of my favorite Microsoft speakers, Doug Adams, suggested a simple question that every company can ask to …

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