Posts Tagged ‘Customer Experience’

DynaTech Systems's Logo Embracing Real-Time Marketing: Elevating Customer Experience with Dynamics 365 Customer Insights

Today's customers demand digitally empowered experiences tailored to their needs. To thrive in this landscape, enterprises must adopt a customer-first mindset, breaking down silos to create seamless experiences. By leveraging […]

DealHub's Logo Beyond Sales Proposal Templates: Create Dynamic Sales Proposals in Microsoft Dynamics 365 for Sales

The last time you sent a proposal to a prospective customer, did the scene play out like this? You spent 20 minutes finding the right sales proposal template, or worse, […]

enCloud9 LLC's Logo Send and Analyze Quizzes/ Surveys in Microsoft Forms Pro

Have you ever wanted a simple easy way to capture data from your customers, partners or employees? If so then you are going to love Microsoft Forms Pro, the newest member […]

Preact Limited's Logo Demonstrating Dynamics 365 Web Portals

Self-service Dynamics 365 web portals extends CRM reach enabling customers to log issues, find solutions and update information online. Each web portal is housed, maintained and integrated with D365. Entitlement to […]

enCloud9 LLC's Logo Dynamics 365 and the Customer Buying Journey

Understanding your customer and where they are at in the customer buying journey allows you to make the best possible decisions on how to proceed with an opportunity or lead.  […]

Mint Management Technologies's Logo Insurance Risk Mitigation through Digitilisation

Ignoring all the policy and product details, insurance effectively comprises a process whereby clients outsource their perceived risks and ask organisations to carry the financial burden in the event that […]

OTT, Inc. 's Logo Improve the Customer Experience with CRM

Today’s marketplace is fast-paced and highly competitive. Businesses not only need to offer high quality products and services, but also offer an experience that keeps customers engaged and loyal. Understanding […]

Turnkey Technologies, Inc.'s Logo The Role of the Modern CRM Platform - Loyalty and the Customer Experience

There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that […]

Stoneridge Software's Logo Why Training Employees in Customer Service Isn’t Enough

As a consumer, there is nothing more frustrating than poor customer service. In fact, a survey published in the Customer Experience Impact report found that 82% of consumers said that they […]

Sikich's Logo Top CRM Trends for 2013: Focus on the Customer, Not the Technology

The top customer relationship management (CRM) trends for 2013 were outlined in a recent Forrester blog by William Bland.   The second trend, “Companies will transform to become experience-driven organizations,” really […]


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