Assumptions, omitted details and misalignment are some of the most common factors contributing to failed software development projects. In this article we look at some of the most common mistakes […]
Articles By: Mint Customer Centricity
Formulating a Channel Model for CRM Project Success - Download Now
Harnessing the correct communication channels and using them in the right way to facilitate project management is one of the biggest stumbling blocks faced by project stakeholders. Microsoft Gold Partner […]
Insurance Risk Mitigation through Digitilisation
Ignoring all the policy and product details, insurance effectively comprises a process whereby clients outsource their perceived risks and ask organisations to carry the financial burden in the event that […]
Embracing a CRM initiative in the BFSI
Customer relationship management (CRM) is one of the most important phrases in the banking industry – or at least it should be. In today's financial world CRM should be linked […]
Overcome the Barriers to CRM Success - WhitePaper Download
Guidance and consultation prior to the implementation of a Customer Relationship Management (CRM) system greatly increases the success rate of the solution. In the absence of strategic goals, CRM implementations […]
How to Gain a Competitive Advantage by Identifying, Attracting and Retaining Profitable Clients
Customer relationship management (CRM) is one of the most important phrases in the Banking and Financial Services industry (BFSI) – or at least it should be. In today's “financial” world […]
Four Factors to Convince Your CFO You Need a CRM
In today’s evolving marketplace customer experience software is not just a “nice to have,” but a “must-have,” and forms a critical part of every company’s engagement strategy. For the customer […]
Your CRM System - Nemesis or Ally?
As salespeople, we need to use a Customer Relationship Management (CRM) system to ensure adequate lead capturing, follow up and nurturing – crucial aspects that have led to many celebrated […]
Formulating a Channel Model for CRM Project Success - Download Now
Harnessing the correct communication channels and using them in the right way to facilitate project management is one of the biggest stumbling blocks faced by project stakeholders. Microsoft Gold Partner […]
Insurance Risk Mitigation through Digitilisation
Ignoring all the policy and product details, insurance effectively comprises a process whereby clients outsource their perceived risks and ask organisations to carry the financial burden in the event that […]
Embracing a CRM initiative in the BFSI
Customer relationship management (CRM) is one of the most important phrases in the banking industry – or at least it should be. In today's financial world CRM should be linked […]
Overcome the Barriers to CRM Success - WhitePaper Download
Guidance and consultation prior to the implementation of a Customer Relationship Management (CRM) system greatly increases the success rate of the solution. In the absence of strategic goals, CRM implementations […]
How to Gain a Competitive Advantage by Identifying, Attracting and Retaining Profitable Clients
Customer relationship management (CRM) is one of the most important phrases in the Banking and Financial Services industry (BFSI) – or at least it should be. In today's “financial” world […]
Four Factors to Convince Your CFO You Need a CRM
In today’s evolving marketplace customer experience software is not just a “nice to have,” but a “must-have,” and forms a critical part of every company’s engagement strategy. For the customer […]
Your CRM System - Nemesis or Ally?
As salespeople, we need to use a Customer Relationship Management (CRM) system to ensure adequate lead capturing, follow up and nurturing – crucial aspects that have led to many celebrated […]