Self-service Dynamics 365 web portals extends CRM reach enabling customers to log issues, find solutions and update information online.
Each web portal is housed, maintained and integrated with D365. Entitlement to deploy a is available at no additional cost for every customer with
Preact has successfully helped many of our customers take advantage of this entitlement by implementing portal as a .
If you aren't already benefiting from this entitlement to create a new service channel, why not join our to see a live demonstration of Dynamics 365 web portals?
We'll discuss how end-users can access self-service portals to create cases, access knowledge posts and post web forms that write data back to Microsoft Dynamics 365.
In this session, we'll cover:
- An introduction to Dynamics 365 web portals
- Overview of portal templates & functions
- Demonstrating customer web portal
- How portals integrate with CRM
- Customising & managing portals
- Q&A
[WEBINAR] Demonstrating Microsoft Dynamics 365 Web Portals -
- When: Thursday 17th May at 2:00 PM (BST)
- Duration: 45 minutes including Q&A
- Cost: Free (limited places available)
As part of our work to deploy a Dynamics 365 web portal at a fixed price this will include: customizing the portal to reflect business branding and logos, setting up security roles, configuring D365 cases integration, displaying custom entities, configuring integrated knowledge, enabling portal users to update data and configuring portal forum.
to learn more about how Dynamics 365 help businesses increase service quality and customer satisfaction.
About Preact
is a Microsoft Gold Partner implementing and supporting CRM solutions since 1993.
for more information about Microsoft Dynamics 365 and CRM.
