Microsoft Dynamics Omnichannel for Customer Service is an extension of Dynamics Customer Service that enables unified communication between your Agents and your customers. With Omnichannel, employees get a single platform that […]
Staying organized in the field is a critical element of the successful field service operations team today. Fortunately, there are plenty of opportunities and resources available today to help field […]
For those paying attention to the SaaS industry, the name “Salesforce” is as synonymous as “Coke” is with cola-flavored, carbonated beverages. Similar to Coca Cola, which started off with just […]
Field service management software is becoming much more commonplace, as a diverse array of solutions hit the market from the likes of Microsoft Dynamics field service, Salesforce and others. Field […]
Microsoft Dynamics 365 est connue pour sa flexibilité et ses capacités de personnalisation. Les vues et tableaux de bord sont non seulement entièrement personnalisables, mais si vous avez des besoins […]
The Dynamics 365 - SharePoint integration is a very popular one. It does come with its own problems, namely regarding permissions and SharePoint Document Library Limits, but these can be […]
The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business. Microsoft's latest Dynamics 365 release […]
Field service management has long been dominated by paper-based processes. Outdated, wasteful, and environmentally unfriendly, it’s time to kick the habit. Cloud-based technology seems to offer benefits, but what about […]
Discover how to deploy Dynamics 365 Sales and Marketing with confidence with JourneyTEAM's Sherpa Program, our proven quick-started guided implementation process. JourneyTEAM also offers Sherpa programs in implementing Dynamics 365 Business […]
Microsoft Dynamics 365 (Sales, Finance, Business Central) is a powerful system that acts as the very heart of your business operations. While all Dynamics solutions have a broad feature base, […]