A lot of small and midsize companies have implemented Microsoft Dynamics 365. The tool is scalable, flexible, automate more than half of the daily tasks, makes the sales pipeline visible, the customer journey shorter, and whatnot. And as I have spent quite a few years in the Dynamics 365 consulting field, I have noticed that …
Tips on using Advanced Find in Microsoft Dynamics 365 Read More »
Customers are more informed than ever. That’s changed how they evaluate, buy and use the goods and services they purchase. But this change isn’t a problem; rules change all the time, and people adapt. The intelligent customer is here to stay. It doesn’t mean that they know every nitty-gritty detail about the product or service …
Simplifying the SMB Customer’s Journey with Microsoft Dynamics 365 Read More »
The sales and marketing departments of an SMB organization are responsible for different parts of the customer journey. Generally speaking, marketing focuses on attracting potential customers, while sales focus on closing the sale. This means marketing and sales are closely linked since your marketing efforts are futile if you don’t generate sales, while the success …
The Collaboration of Sales and Marketing for a Successful SMB Goal Read More »
By Mohona Dutta | Reading time 5 minutes It is an interesting time in the business world. From the quaint little mom-and-pop shops down the lane to the glitzy unicorn startup, SMBs dominate. As a small business, your customers are your priority. Managing information about your leads and contacts used to be easy when you …
As an organization, there are many aspects you must be aware of. Selling quality products, providing a wide range of services with a strong marketing campaign- all are important. But, a pivotal factor for small and medium-scale businesses is their ability to build long-lasting connections with their customers. A Customer Relationship Management (CRM) solution is …
