Articles By: AhaApps

What to look for in a CRM Implementation Partner?

Introduction: There are many organizations where they can employ their own internal team to implement CRM. What if the organization’s IT team is small and doesn’t have the bandwidth to implement CRM? In such a scenario, the company will choose to consider an implementation partner believing that they will receive what they need in a …

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Use Dynamics CRM Multi-level Management Hierarchy For Security In PowerBI

Throughout our CRM and Power BI career, we all would have faced this requirement where we need to secure access to Power BI report data using the Management hierarchy of Dynamics CRM. In simple words, if I am a Manager in CRM with 5 reportees, I should be able to see my own data in the …

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The Common Data Model And Microsoft’s Nonprofit Accelerator V2

Nonprofits play an unbelievably significant role in dealing with the world’s harshest challenges — whether providing education opportunities to people in certain communities, offering food and shelter to destitute, or providing healthcare and medicine to remote locations. They work hard to achieve their mission and usually and unfortunately, they are underfunded. Now, Microsoft has a …

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Wave 2 release updates for Omnichannel for Customer Service in Microsoft Dynamics 365

Omnichannel for customer service in Microsoft Dynamics 365 offers to connect and engage customers across different digital messaging channels. You can enable chat, SMS, and social channels like Facebook, Twitter in your organization using omnichannel. We can sign up for 30 days of free trial to experience omnichannel for customer service.  There are some features that are …

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How to manage Updates in Dynamics 365: Update Releases and early access

This article provides you the information on how to manage updates in Dynamics 365 online especially how to get early access to new updates. So, if you want to manage anything related to your environment you need to go to the Admin Portal. Here is the link for it https://admin.powerplatform.microsoft.com. If you have access to the …

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The Issue with Funnel Charts in Microsoft Dynamics 365

I was recently working with funnel charts for a client’s requirement. While working with it, I realized how flawed and confusing the funnel chart is. Honestly, it made me appreciate the other types of charts a little more! First of all the name “Funnel” chart itself is incorrect. Based on the name, you would probably …

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Increase Microsoft Power App’s Performance & Reliability with Solution Checker

Sometimes the need to meet the project deadlines can get better of you and you might want to run the quality check next time. You wanted was a swift way to check for reliability and performance issue. That was a problem a year ago. Now, with the introduction of the Solutions Checker, you can inspect …

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Marketing in Microsoft Dynamics 365

Microsoft Dynamics 365 Marketing module helps us to build campaigns for your product/service with consistent personalized messaging and keeping contacts engaged in every stage of the buyer’s journey with a complete 360-degree view of a customer. You can understand more about their customer engagement and how best we can respond to gain more business for your …

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Plugin Coding Best Practices In Microsoft Dynamics CRM

In any Microsoft Dynamics CRM instance, there are functionalities requested by the stakeholders which go beyond the functionalities offered by the Out-of-the-Box CRM instance. To deliver these functionalities we often need to write plugins. As a developer, if you have coded long enough on a project and know the CRM instance well, it is very easy to …

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