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Articles By: Ledgeview Partners' CRM Consultants

Ledgeview Partners 's Logo Update Rollup 2 for Dynamics CRM 2013 Released

All Microsoft Dynamics CRM Online organizations should now have received UR2 for CRM 2013. The download for On Premise customers can be foud nhere for those looking to fix an existing issue or […]

Ledgeview Partners 's Logo See what's coming in the CRM 2013 "Leo" release

With Convergence 2014 in the books it’s time to take a look at some of the new features set to be released with the next Dynamics CRM platform update codenamed […]

Ledgeview Partners 's Logo Three Quick Highlights from Convergence 2014

Even though the weather was a bit cool and rainy (better than the subzero temperatures back at the Ledgeview Partners corporate offices in Appleton, WI), an estimated 12,000 people made […]

Ledgeview Partners 's Logo 3 Reasons Convergence 2014 is a "Must Attend" Event

Convergence 2014 is right around the corner on March 4-7, 2014 in Atlanta, GA! Are you attending or still on the fence? Here are three great reasons that Convergence 2014 […]

Ledgeview Partners 's Logo Managing Related Records in Dynamics CRM 2013

Creating and working with relationships between records is one of the core principals of any CRM system. Without that ability all the data you've collected becomes a lot less useful […]

Ledgeview Partners 's Logo Online2 Updates Released for Dynamics CRM 2013

Microsoft has recently released information on a set of updates that will be published to CRM 2013 Online customers. In the past Microsoft has released these updates that fall in-between […]

Ledgeview Partners 's Logo What the Microsoft Acquisition of Parature Means for Dynamics CRM

Microsoft recently announced its plan to purchase Parature, a cloud-based customer service software provider which specializes in engaging customers across multiple channels like email, live chat, and through self-service knowledge […]

Ledgeview Partners 's Logo Time Saving Tip Using Microsoft Dynamics CRM and Outlook

Many of the blog posts I see have great tips but are usually pretty technical and not really for the average user. This tip is for the average user and it […]

Ledgeview Partners 's Logo Data Migration and Integration Paramount to Successful CRM Deployment

One of the primary goals of a well-designed and implemented Customer Relationship Management (CRM) deployment is for an organization to better understand and serve their clients’ needs resulting in increased […]

Ledgeview Partners 's Logo Microsoft Dynamics CRM Implementations Teach Valuable Lessons

I recently took a prospective client team on a two-day tour of four companies to observe Dynamics CRM (Customer Relationship Management) software working in different environments. I wanted to give […]