A well-executed CRM deployment will change the way you do business by transforming your relationships with prospects and customers, and by refining and revamping internal processes. But for CRM to […]
Articles By: InfoGrow
3 Tips for Protecting Your CRM Data
Most of us will experience some form of privacy breach in our lifetime. Many businesses, especially financial institutions, go to great lengths to protect our personal information with backups, fraud […]
How Do You Begin Fixing Your CRM?
A Tiered Approach to CRM Another way of looking at the issue of overhauling your CRM is a three-tiered approach. The first tier is technical. How well is […]
Getting Marketing Automation Right
Marketing Automation's False Start At first sight, marketing automation is a very tempting and enticing tool. A platform that gives you the ability to reach your best prospects with the […]
Increase B2B's Customer Satisfaction and Cut Costs
Dynamics CRM Portals Lead to Improvements in Customer Service and Cost Efficiency We all know that this is the " age of the customer." So how do you take your […]
Why Service Issue Insights Are Critical To Your Sales and CRM
A while back I walked into the President's office of a $350-million dollar manufacturer who had just returned from lunch with a key distributor customer. The long look on his […]
How CEOs Can Boost Customer Satisfaction Strategies with CRM
When setting a company's strategies for growth and profitable customers, CEO's, CSOs, and CMOs face diverse challenges and problems. Decisions involve (among others) marketing, sales and customer service. Although these […]
How Dynamics CRM Can Help You Keep Customers: 3 Tips
Getting a new customer can cost 5-to-25 times more than keeping an existing one. But increasing customer retention rates even a mere 5% can increase profits by 25% to 95%.These […]
Knowing Your Best Customers Will Help You Target Your Next Best Customers
Whether your marketing strategies are focused on customer retention, customer acquisition, or a combination of both, and regardless of your various media choices such as direct mail, print marketing, internet […]
Why You Should Care About Customer Lifetime Value
If your account reps could sell more, marketing could target better, and customer service was more responsive to key accounts, life would be great, wouldn't it? It may not be […]
3 Tips for Protecting Your CRM Data
Most of us will experience some form of privacy breach in our lifetime. Many businesses, especially financial institutions, go to great lengths to protect our personal information with backups, fraud […]
How Do You Begin Fixing Your CRM?
A Tiered Approach to CRM Another way of looking at the issue of overhauling your CRM is a three-tiered approach. The first tier is technical. How well is […]
Getting Marketing Automation Right
Marketing Automation's False Start At first sight, marketing automation is a very tempting and enticing tool. A platform that gives you the ability to reach your best prospects with the […]
Increase B2B's Customer Satisfaction and Cut Costs
Dynamics CRM Portals Lead to Improvements in Customer Service and Cost Efficiency We all know that this is the " age of the customer." So how do you take your […]
Why Service Issue Insights Are Critical To Your Sales and CRM
A while back I walked into the President's office of a $350-million dollar manufacturer who had just returned from lunch with a key distributor customer. The long look on his […]
How CEOs Can Boost Customer Satisfaction Strategies with CRM
When setting a company's strategies for growth and profitable customers, CEO's, CSOs, and CMOs face diverse challenges and problems. Decisions involve (among others) marketing, sales and customer service. Although these […]
How Dynamics CRM Can Help You Keep Customers: 3 Tips
Getting a new customer can cost 5-to-25 times more than keeping an existing one. But increasing customer retention rates even a mere 5% can increase profits by 25% to 95%.These […]
Knowing Your Best Customers Will Help You Target Your Next Best Customers
Whether your marketing strategies are focused on customer retention, customer acquisition, or a combination of both, and regardless of your various media choices such as direct mail, print marketing, internet […]
Why You Should Care About Customer Lifetime Value
If your account reps could sell more, marketing could target better, and customer service was more responsive to key accounts, life would be great, wouldn't it? It may not be […]