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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM 2013 for Phones

I was recently at Convergence 2014 in Atlanta, and in talking to some experienced users of Microsoft Dynamics CRM, I was surprised to learn that they were unaware of all […]

Hitachi Solutions America, Ltd.'s Logo "Phone" Format Rings Up User Experience Upgrade in Microsoft Dynamics 2013

CRM 2013 has a lot of treats for the end user that make the overall experience that much sweeter. One such treat, the “Phone” format, was first introduced in the […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM Multiple Currencies

Multiple currency capability was added way back in CRM 4.0, but I find that many people don’t fully understand how multi-currency works, and there are some common misconceptions. In this […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM 2013 SubGrid to Associated View Button

While working with a client, we made an interesting discovery.  They had lost the button on the subgrid on some of their entities.  This button will pop-out the associated view […]

Hitachi Solutions America, Ltd.'s Logo Design and Scalability Considerations when Using Access Teams in Dynamics CRM 2013

In today’s dynamic working environments, it is becoming increasingly common for people that work from different areas within an organization to need access to records from the same entity in […]

Hitachi Solutions America, Ltd.'s Logo Customer Effective Helps Four Clients Win Microsoft Dynamics' Customer Excellence Awards

Customer Effective is proud to announce that four of their customers have been recognized by Microsoft® with Microsoft Dynamics 2014 Customer Excellence Awards. These customers were honored by Microsoft executives […]

Hitachi Solutions America, Ltd.'s Logo Working With Subgrids In Microsoft Dynamics CRM 2013

When you upgrade to Microsoft Dynamics CRM 2013, you will notice a big change in subgrids on forms. CRM 2011 introduced subgrids in forms as an convenient way to work […]

Hitachi Solutions America, Ltd.'s Logo Real-Time Workflows in Dynamics CRM 2013

Microsoft Dynamics CRM 2013 includes plenty of new features to close gaps and further chase down the elusive codeless business logic configuration.  One of those features I would like to […]

Hitachi Solutions America, Ltd.'s Logo Simple Business Card Capture Using Microsoft Dynamics CRM 2013

We often run across the need to do a simple business card capture with a mobile device and have it sync into Microsoft CRM.  Using some popular mobile apps along […]

Hitachi Solutions America, Ltd.'s Logo Adventures in Microsoft Dynamics CRM 2013 Access Teams

One of my favorite new features in Microsoft Dynamics CRM 2013 is Access Teams. For an explanation of Access Teams, see our Fourth Day of CRMas post here. The thing […]