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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo CRM 2011 - JavaScript Events

For the experienced developers, you might be quick to bind to HTML objects to handle events.  Stop!  Read my blog!  And roll! For those of you just picking up JavaScript, […]

Hitachi Solutions America, Ltd.'s Logo CSX Transportation Moves Forward with Microsoft Dynamics CRM

CSX Transportation began its railroad transportation business in 1827, and now it's 2012 and the company employs more thatn 32,000 people and manages 21,000 miles of railway in 23 states. […]

Hitachi Solutions America, Ltd.'s Logo Entering Data Using Voice Commands in Microsoft Dynamics CRM 2011

Is CRM a voice enabled application? Is voice input really a CRM feature or a device feature? The answer is your device. Introduction: With CRM 2011, most users are entering […]

Hitachi Solutions America, Ltd.'s Logo Setting a Blank iFrame in CRM 2011

Occasionally there are times when you need to default an iFrame to a blank page.  When this is the case, through JavaScript, you’ll then want to set the page to […]

Hitachi Solutions America, Ltd.'s Logo Using the "Bulk Delete" feature in CRM 2011

In 4.0, if you wanted to delete a large number of records (in a supported manner), you could either select them in the view of 250 at a time and […]

Hitachi Solutions America, Ltd.'s Logo Safeguarding Access to Microsoft Dynamics CRM 2011 Online

What if your CRM account was suddenly locked out without a way to re-set it? What if someone sold your customer list to a competitor– or to a spammer? How […]

Hitachi Solutions America, Ltd.'s Logo SAIA Announces Selection of Microsoft Dynamics CRM and Implementation Partner, Customer Effective

Saia, Inc. announced today that they have chosen Microsoft Dynamics CRM 2011 to enhance the company's sales and marketing efforts. Saia, is a less-than-truckload provider of regional, interregional, and guaranteed […]

Hitachi Solutions America, Ltd.'s Logo Which Fields Synch from CRM to Outlook Contacts?

CRM to Outlook Contact Synching is one of the most used features of the application, but there are some surprises when you get into the details of the contact synchronization […]

Hitachi Solutions America, Ltd.'s Logo Customer Effective Tablet Solution Featured at Tower Group Financial Services Conference

Customer Effective representatives recently introduced a tablet-based branch banking solution at the CEB Tower Group Financial Services Conference in Boston. The solution was featured in a presentation called “Tablet Technology: […]

Hitachi Solutions America, Ltd.'s Logo Return All-but-One Duplicate Records in CRM using SQL

Frequently when importing / scrubbing data within CRM, identifying duplicates to remove or ‘flag’ may be needed.  It’s helpful to have a query that will return all the duplicates in […]