Avaya one-X is a desktop software application built to help manage Avaya phone systems in contact centers. It has a number of different integration points that can be used to […]
Articles By: Hitachi Solutions
Dynamics CRM 2013: The Quick Features
The new UI in Microsoft Dynamics 2013 comes with a lot of handy new features and one of these worth exploring a little further is the introduction of the Quick […]
Unlock CRM Business Intelligence with Microsoft's BI Solution Builder
One of the best features of Microsoft Dynamics CRM is that it is part of the Microsoft family of products and solutions which all work together to deliver an entire […]
Introducing CRM Data Detective
With my eyes focused on visual studio, I didn’t even notice her walk into my office. No knock, no “hello”, just an aura of frustration crashed into one of my […]
Microsoft Dynamics CRM 2013 Preview Guide Now Available
Microsoft has released an 19-page Microsoft Dynamics CRM 2013 Preview Guide. This colorful document contains detailed information about the new features of CRM 2013, but more importantly, explains the reasons […]
Take the Guesswork out of Sales Forecasting with Microsoft Dynamics CRM
The Aberdeen Group recently published its latest research brief on Sales Effectiveness from June 2013 entitled “Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer […]
CRM Performance Metrics Overcome Functional Silos and the Big Data Conundrum
At the heart of a firm’s CRM strategy is the desire to better understand and relate to one’s client base and improve the management of ongoing prospect, customer, and partner […]
Boost Mortgage Loan Volume in a Rising Rate Environment with Microsoft CRM
Just last week, mortgage rates experienced the biggest one week increase in 26 years. With rates at a two year high, it is safe to say that many mortgage lending […]
Renew HNW Client Focus and Take Your Advisory Practice to New Heights with Microsoft Dynamics CRM
As high net worth individuals and families continue to diversify their assets with multiple advisors, private banks, family offices, and wealth management firms realize they need to improve the way […]
HIPAA and CRM: Is Your CRM System HIPAA Capable?
We have a lot of customers in the Insurance Industry, specifically dealing with Health Plans. As we help them implement and manage their CRM envionments, we have become very well acquainted with […]
Dynamics CRM 2013: The Quick Features
The new UI in Microsoft Dynamics 2013 comes with a lot of handy new features and one of these worth exploring a little further is the introduction of the Quick […]
Unlock CRM Business Intelligence with Microsoft's BI Solution Builder
One of the best features of Microsoft Dynamics CRM is that it is part of the Microsoft family of products and solutions which all work together to deliver an entire […]
Introducing CRM Data Detective
With my eyes focused on visual studio, I didn’t even notice her walk into my office. No knock, no “hello”, just an aura of frustration crashed into one of my […]
Microsoft Dynamics CRM 2013 Preview Guide Now Available
Microsoft has released an 19-page Microsoft Dynamics CRM 2013 Preview Guide. This colorful document contains detailed information about the new features of CRM 2013, but more importantly, explains the reasons […]
Take the Guesswork out of Sales Forecasting with Microsoft Dynamics CRM
The Aberdeen Group recently published its latest research brief on Sales Effectiveness from June 2013 entitled “Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer […]
CRM Performance Metrics Overcome Functional Silos and the Big Data Conundrum
At the heart of a firm’s CRM strategy is the desire to better understand and relate to one’s client base and improve the management of ongoing prospect, customer, and partner […]
Boost Mortgage Loan Volume in a Rising Rate Environment with Microsoft CRM
Just last week, mortgage rates experienced the biggest one week increase in 26 years. With rates at a two year high, it is safe to say that many mortgage lending […]
Renew HNW Client Focus and Take Your Advisory Practice to New Heights with Microsoft Dynamics CRM
As high net worth individuals and families continue to diversify their assets with multiple advisors, private banks, family offices, and wealth management firms realize they need to improve the way […]
HIPAA and CRM: Is Your CRM System HIPAA Capable?
We have a lot of customers in the Insurance Industry, specifically dealing with Health Plans. As we help them implement and manage their CRM envionments, we have become very well acquainted with […]