Articles By: Caltech CRM

Microsoft Dynamics CRM license mapping to Dynamics 365

Hi everyone.  I wanted to showcase and display for you how your Dynamics CRM licenses will alter when you transition to Dynamics 365, and how the licenses map across each product.  For CRM users new to Dynamics 365 check out our previous blogs which will help position the direction Microsoft is taking CRM.   If …

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Microsoft Dynamics 365 Key Facts for new customers

Microsoft Dynamics CRM has moved!  Now it’s Dynamics 365...  Here, our Microsoft Dynamics 365 Key Facts for new customers, demonstrates what Dynamics 365 can do for you, where to purchase it, and what you need.   If you are already using Microsoft Dynamics CRM on premises, CRM Online or CRM hosted SPLA, check out our …

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Apply These 10 Secret Techniques to Improve CRM User Adoption

CRM projects can fail.  And this can happen at implementation, or perhaps at the end of the project the CRM system merely lost momentum.  With our experience in CRM since 1999, we have seen many reasons why users simply don’t get behind CRM.  Here are our top 10 secret techniques to improve CRM user adoption.   …

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Dynamics CRM Implementation

According to Merkle, over 63% of CRM implementations fail?   Make your Dynamics CRM Implementation a success by working with a Microsoft CRM partner to empower your solution and revolutionise your business.   When implementing CRM you must ensure that you look clearly at what your business needs.  Look at the pain points first.  Think about …

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Switch to Dynamics CRM in 2016

Are you thinking of making the switch to Dynamics CRM in 2016?  For many organisations taking the next step to a new CRM solution can revolutionize it, helping it to become more efficient, joined up and ultimately drive sales.  But when do you know it's time to invest in a new CRM solution, and move …

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What Is Your Biggest CRM Challenge?

And how can Microsoft Dynamics CRM help you overcome it?  Every day we talk to organisations struggling to manage automation, make processes more swiftly and ensure clean data. This blog will address some of the usual CRM challenges we come across and will position how Microsoft CRM can help you overcome those challenges.  By looking …

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Top 5 Benefits for Businesses Working with Microsoft Dynamics CRM 2013

Microsoft Dynamics CRM 2013 has been a great success with 93% fast user adoption.  Microsoft CRM truly offers efficiencies and benefits for many organisations using it.  Below are our top 5 features we believe will give many organisations a competitive advantage.   1.  The new interface The new interface has been flattened so there are …

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Microsoft Dynamics CRM 2013 by Numbers

See our new infographic with pretty impressive facts and figures about Microsoft Dynamics CRM 2013!   by Caltech CRM

Ten Top Tips to Ensure Your CRM Training is a Success

You can have the best CRM system, and have implemented it without any hiccups along the way, but if your end users are not engaged with CRM then you will have a poor adoption rate and your successful CRM investment can fail at the final hurdle. Here are our top ten tips for CRM training …

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How to Scope a Successful CRM Strategy for 2014

Over the last 4 or 5 years there has been a dramatic shift in the CRM arena due to the explosion of the cloud.  But do companies truly understand the impact of CRM and how it can revolutionize their business? Implementing a CRM strategy will have far-reaching implications across any organisation, from back office functions …

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