, or Microsoft Dynamics 365 as it is now known, gives companies the ability to quickly solve many of their most challenging problems. CRMs, in general, sync different portions of a business (sales, marketing, services) so they can easily access the same information in real-time from one centralized solution. While Microsoft Dynamics 365 has the backbone of a traditional CRM, it's actually a much more powerful, dynamic platform than its competitors.
Microsoft Dynamic's 365 integrates with Dynamics 365 App for Outlook, ensuring tasks, calendar appointments and emails are displayed for all team members to see. This feature is critical because it allows employees to stay in the loop about time-sensitive projects.
Further, this CRM solution provides employees with the highest grade of flexibility, allowing users to custom design their dashboards without any programming knowledge. It also gives employees a bird's-eye view into their data, not only providing them easy access to a wealth of information but also enabling them to analyze it in ways they never thought possible.
