If you are considering Microsoft Dynamics 365 and comparing this to competitor systems, it's important to know what services are included.
Plan 1 for Dynamics 365 Enterprise Edition is the most popular choice and in this post we've listed the most important components to help you assess its full value!
We believe no other solution matches come close to matching its capabilities!
FUNCTIONALITY
Each Plan 1 licence includes access to these Dynamics 365 apps and services:
Sales App - lead & opportunity management as well as marketing lists and campaigns.
Customer Service App - case management capabilities, contracts and service level agreements.
Field Service App - schedule board, work orders, mobile app and resource management.
Project Service App - resource scheduling, project templates, service agreements, time & expenses. Also includes Project Online + Desktop.
Social Engagement - social listening, intent analysis and integrated CRM processes.
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