For many organizations, Microsoft Dynamics 365 Customer Service starts with case management. It provides structure, visibility, and a central place to track customer issues. However, as service operations grow, things […]
Dynamics 365 Enterprise Edition
B2B deals often stall in contract negotiations that stretch across weeks, sometimes months. Contracts requiring three or more rounds of legal review routinely add two to four weeks to deal […]
Is ERP the Right Tool for Subscription Billing? Insights for Microsoft CSP Partners
Subscription Billing with Dynamics Business Applications: A Better Approach for CSP Partners Recently, there’s been a surge in interest around Subscription Billing within Microsoft Dynamics Business Applications, such as Business […]
Today Sales & Marketing alignment is critical. Gartner found organizations that achieved alignment are three times more likely to exceed new client acquisition goals however only 19% of organizations have achieved true alignment. […]
In today's fast-paced digital world, non-profits are always on the lookout for innovative ways to engage donors, deliver effective programs, and advance their missions. That's where Microsoft Cloud for Nonprofit […]
Customer Satisfaction (CSAT) metrics are widely cited as the most critical KPI’s among field service organizations. New research by Field Service News and HSO explores the impact the recent pandemic […]
Set Up Auto-Complete Control in Dynamics 365
Have you ever needed to have a field in Dynamics 365 be an auto-complete field? If so, we will cover how to set this up in the Unified Interface. Dynamics […]
Are Some of your Staff Younger than your Construction Costing System?
Back in the day … in the 80’s and 90’s... the thinking was that construction companies needed special “job cost accounting software”. On that basis the only other software […]
Selling Your Team on CRM Implementation
“If you want to make enemies, try to change something.” - Woodrow Wilson Interested in a Dynamics CRM implementation? A recent study on Microsoft CRM Online by Forrester demonstrated that […]
Stand by for Dynamics 365 April '19 Release Guide
Microsoft has announced the next major Dynamics 365 update will enter general availability from 5 April 2019. A release guide will be published on 21st January detailing what's new in […]
B2B deals often stall in contract negotiations that stretch across weeks, sometimes months. Contracts requiring three or more rounds of legal review routinely add two to four weeks to deal […]
Is ERP the Right Tool for Subscription Billing? Insights for Microsoft CSP Partners
Subscription Billing with Dynamics Business Applications: A Better Approach for CSP Partners Recently, there’s been a surge in interest around Subscription Billing within Microsoft Dynamics Business Applications, such as Business […]
Today Sales & Marketing alignment is critical. Gartner found organizations that achieved alignment are three times more likely to exceed new client acquisition goals however only 19% of organizations have achieved true alignment. […]
In today's fast-paced digital world, non-profits are always on the lookout for innovative ways to engage donors, deliver effective programs, and advance their missions. That's where Microsoft Cloud for Nonprofit […]
Customer Satisfaction (CSAT) metrics are widely cited as the most critical KPI’s among field service organizations. New research by Field Service News and HSO explores the impact the recent pandemic […]
Set Up Auto-Complete Control in Dynamics 365
Have you ever needed to have a field in Dynamics 365 be an auto-complete field? If so, we will cover how to set this up in the Unified Interface. Dynamics […]
Are Some of your Staff Younger than your Construction Costing System?
Back in the day … in the 80’s and 90’s... the thinking was that construction companies needed special “job cost accounting software”. On that basis the only other software […]
Selling Your Team on CRM Implementation
“If you want to make enemies, try to change something.” - Woodrow Wilson Interested in a Dynamics CRM implementation? A recent study on Microsoft CRM Online by Forrester demonstrated that […]
Stand by for Dynamics 365 April '19 Release Guide
Microsoft has announced the next major Dynamics 365 update will enter general availability from 5 April 2019. A release guide will be published on 21st January detailing what's new in […]