Microsoft Dynamics 365 and Power Platform experts providing comparisons and opinions for the CRM selection process.
On their corporate the Microsoft Dynamics CRM provided this new video for Microsoft Dynamic CRM 2015
Watch this video to see how Enhanced SLAs (Service Level Agreements) enrich customer service capabilities within Microsoft Dynamics CRM 2015.
(2:34 minutes)
By CRM Software Blog Editors, Find a Dynamics CRM Partner, www.crmsoftwareblog.com/members
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Pretty great stuff! We also shared a post on how to leverage Enhanced SLAs for performance reporting here: