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Video: SLA Enhancements in Microsoft Dynamics CRM 2015

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On their corporate YouTube channel the Microsoft Dynamics CRM provided this new video for Microsoft Dynamic CRM 2015

Watch this video to see how Enhanced SLAs (Service Level Agreements) enrich customer service capabilities within Microsoft Dynamics CRM 2015.

Watch now (2:34 minutes)

By CRM Software Blog Editors, Find a Dynamics CRM Partner, www.crmsoftwareblog.com/members

One Response to “Video: SLA Enhancements in Microsoft Dynamics CRM 2015”

  1. Bridget says:

    Pretty great stuff! We also shared a post on how to leverage Enhanced SLAs for performance reporting here:

    http://www.catapulterp.com/blog/dynamics-crm-support/sla-performance-reporting/

 

 
 
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