If you are like us, you have anxiously been awaiting the latest online licensing options for
Further, customers will have the ability to access their information on a variety of devices. No paying separately to access information on mobile devices!
Now for the details:
Dynamics CRM Online Pricing:
Professional ($65*) For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care. Most users will fall into this licensing bucket.
Basic ($30*) For sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for management and analysts who require reporting capabilities.
Essential ($15*) For light-use staff, who need to access custom applications developed in house or by the vast network of partners.
(*) CRM Online list price shown per user per month in USD, actual pricing can vary by geography. Other fees may apply for add-on services such as additional storage, testing and production instances. Prices are exclusive of any fees you may incur to procure Internet connectivity.
Microsoft is also planning to add flexibility to their support offerings. Today, they offer basic support and Premier. In the upcoming months, you will see additional support options offered. (Stay tuned, and we will keep you up to date when the new options are available)
So in short -- No longer are you forced to fit every user into the same license model!
- Mix and match licenses.
- Compare and decide.
- Access through mobile applications is included at no extra license cost.
- Take advantage of more options for online support.
Who is this new and improved Microsoft company anyway? Listening to their customers and doing what makes sense? I joke, but there is a grain of truth there. However it has come about, I'm happy to be able to offer my customers these options. There is no better time to buy Microsoft Dynamics CRM!
Submitted by: Donna Krizik, Crestwood Associates LLC - an