In this interview at CRMSoftware.TV, David Pennington, Director of Product Marketing for Microsoft Dynamics CRM, talks about where Microsoft is headed in terms of social. Topics include social highlights for the next release of Microsoft Dynamics CRM and Microsoft’s future investment in social for Dynamics CRM. Listen for information on Activity Feeds (the facebook style wall in Dynamics CRM), InsideView, LinkedIn Integration, social monitoring and listening tools and much more.
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