So you are evaluating Microsoft Dynamics CRM 2011, and determining whether you should make the investment in servers and install on premises, or go to the cloud with CRM Online.
One of the top questions in your mind may be security—if we don’t install on premises, what will happen to my data?
Microsoft recently published a 15 page white paper that details the security features of CRM Online. It includes an overview of application security, but also details about the security of Microsoft’s hosted offering:
- Security for Hosted Products
- Hardening process
- Accountability
- Back-end infrastructure and network features
- Back-up
- SLA
It’s great to see Microsoft provide some transparency into what they do to help give their customers piece of mind, and that with CRM Online, your data may actually be more secure than it would be on premises.