The satisfaction with CRM systems is decreasing, according to the study "CRM in Practice - User Satisfaction, Benefits and Perspectives 2019/2020 " from Trovarit (published in German CRM in der Praxis – Anwenderzufriedenheit, Nutzen & Perspektiven 2019/2020). A total of 669 CRM executives were interviewed between April and June this year. They reported on how […]
continue reading...Hosted CRM
6 Limitations of Microsoft Dynamics CRM Online You Need to Know Before You Buy
Every consumer should be an educated consumer. Deciding between Microsoft Dynamics CRM Online versus Microsoft Dynamics CRM on-premise is an important decision. Microsoft Dynamics CRM Online is an excellent option for many companies. But there are some limitations that may, or may not, be important to your organization. Here are 6 points you should consider before […]
continue reading...5 Ways to Increase User Adoption in Microsoft Dynamics 365 for Sales (CRM) [Free eBook]
Did you invest in Microsoft Dynamics 365 for Sales (CRM) only to discover that no one is using it? Are your users stuck in their old habits instead of embracing the new system? Don't worry! You aren't alone. User adoption is the biggest issue businesses face when implementing Microsoft Dynamics 365. Download our latest eBook […]
continue reading...CRM 101 – Back to the Basics
“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” – Henry Ford While the term customer relationship management (CRM) has been around for more than a decade, customer relationships are much different today than they were then. With the right partner, Dynamics CRM can deliver improved […]
continue reading...Understanding Dynamics CRM Online vs. On Premises Update Cycles
There are a lot of things to consider when choosing whether to deploy Microsoft Dynamics CRM Online or On Premises. Up-front costs, reporting requirements and migration are the most common, but people rarely consider the differences between the online or on premises update cycles. As an on-premises user who’s been waiting almost six months to […]
continue reading...Cloud Hosting: Pros and Cons of Moving Your CRM to the Cloud
CRM in the cloud – is it for your business? With 47% of companies surveyed by Gartner planning on moving their core systems to the cloud in the next 5 years, you may be wondering if this is something you should hop on before you miss the bus. Truthfully, the hot buzz around cloud computing is […]
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