Updated · Originally published
Every consumer should be an educated consumer. Deciding between Microsoft Dynamics CRM Online and Microsoft Dynamics CRM on-premise is an important decision.
Microsoft Dynamics CRM Online is an excellent option for many companies. But there are some limitations that may, or may not, be important to your organization.
Here are 6 points you should consider before making a buying decision:
1)Operating expense vs capital expense
Finance and tax professionals can advise you on the potential benefits of one large capital expense, with a small annual maintenance fee, versus an ongoing monthly expense.
2) Data storage limits
Microsoft Dynamics CRM Online includes 5 gigabytes of data storage. You can buy additional storage space for $9.99 per gigabyte per month. 5 gigabytes may sound like a lot until you realize this is for the entire organization, not per user.
3) No direct database access
Not having direct database access can provide some challenges for systems integration. Basically, you don’t have access to the “brain” of the system if you want to make your own changes.
4) Less control over the upgrade process
Microsoft allows for more control over the Dynamics CRM Online upgrade process than in the past; however, silent updates are still released by Microsoft, and users are not notified. That could break something.
5) Possible downtime
Like all cloud systems, Dynamics CRM Online has experienced downtime and performance issues. Granted, this is very likely to happen with an on-premises system as well, but users feel more helpless when it is out of their control.
6) User license minimums
Dynamics CRM Online requires a minimum of 5 professional licenses. Dynamics CRM on-premise does not have minimums. Restricting access based on license type is often done on an honor system; let’s just leave it at that.
Both Microsoft Dynamics CRM Online and Dynamics CRM On-Premise are affordable yet powerful choices for any organization. If you would like help in evaluating what is right for you, contact ForgeXRM.
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By Ryan Plourde, ForgeXRM,
Hello,
We are in the process of setting up Microsoft Dynamics CRM ON PREMISES please confirm if this version has USER limitations, as I see for On Premises version there is no limitations.
Please confirm
Thanks
Hari