By Joel Hatin, Altico Advisors Let me guess… Your business is focusing on sales in 2010! Revenues need to be increased so that other strategic company objectives can get funded. […]
Articles By: Sikich Boston
Why I’m A Diehard Fan Of Microsoft Dynamics CRM Versus ACT!, Siebel, NetSuite Or Salesforce.com
By Marcia Doron, Altico Advisors Once upon a time, I was a marketing manager for a Great Plains partner. Obviously, this was a long, long time ago, before Microsoft purchased […]
How xRM And CRM Resulted In A 150% Increase In Business Volume And A 30% Reduction In Unit Cost For Access MediQuip
If you’re looking for some great reasons to implement a CRM system, there are many compelling Microsoft Dynamics CRM case studies on the Microsoft Web site. You might be thinking, […]
How One Company Is Using The Microsoft Dynamics CRM Business Data Auditing Accelerator To Automate Its Approvals Processes
Written by Dan Smith, Altico Advisors You can use the Microsoft Dynamics CRM Business Data Auditing Accelerator from Codeplex to audit changes in CRM data in any entity you choose, […]
Consultants Love The Microsoft Dynamics CRM User Interface (UI)
Every time I ask one of our Microsoft Dynamics CRM consultants what they like best about Dynamics CRM, I get a different reply. This is a good thing because it […]
Sales Metrics Galore Available with One Click in Microsoft Dynamics CRM
Written by Marcia Nita Doron, Altico Advisors If you’re the owner, president, or CEO of your company and you ask your sales manager for some key sales metrics, you want […]
CRM And Dashboards – A Winning Combination
Although CRM stands for Customer Relationship Management, it’s a bit of a misnomer because most CRM systems are multi-faceted and handle everything from Sales Force Automation (SFA) to marketing automation […]
Top 10 Signs You Need A Solution For CRM And SFA
It can be hard to nail down the exact moment that an organization needs a CRM (Customer Relationship Management) system for SFA (Sales Force Automation). Unfortunately, that conclusion is often […]
Get Ready For The Economic Rebound With CRM
As the year comes to a close, we are hoping – indeed expecting - that 2010 will be the year that the economy turns around (albeit slowly) and our customers […]
Poor Customer Service Costs Billions – How Can A CRM System Help You Avoid Those Costs?
I saw this survey today in CRM Magazine’s eWeekly Newsletter. The title was “Poor Customer Service Costs Billions.” Here’s a summary of the findings: “Oftentimes customer service supervisors and managers […]
Why I’m A Diehard Fan Of Microsoft Dynamics CRM Versus ACT!, Siebel, NetSuite Or Salesforce.com
By Marcia Doron, Altico Advisors Once upon a time, I was a marketing manager for a Great Plains partner. Obviously, this was a long, long time ago, before Microsoft purchased […]
How xRM And CRM Resulted In A 150% Increase In Business Volume And A 30% Reduction In Unit Cost For Access MediQuip
If you’re looking for some great reasons to implement a CRM system, there are many compelling Microsoft Dynamics CRM case studies on the Microsoft Web site. You might be thinking, […]
How One Company Is Using The Microsoft Dynamics CRM Business Data Auditing Accelerator To Automate Its Approvals Processes
Written by Dan Smith, Altico Advisors You can use the Microsoft Dynamics CRM Business Data Auditing Accelerator from Codeplex to audit changes in CRM data in any entity you choose, […]
Consultants Love The Microsoft Dynamics CRM User Interface (UI)
Every time I ask one of our Microsoft Dynamics CRM consultants what they like best about Dynamics CRM, I get a different reply. This is a good thing because it […]
Sales Metrics Galore Available with One Click in Microsoft Dynamics CRM
Written by Marcia Nita Doron, Altico Advisors If you’re the owner, president, or CEO of your company and you ask your sales manager for some key sales metrics, you want […]
CRM And Dashboards – A Winning Combination
Although CRM stands for Customer Relationship Management, it’s a bit of a misnomer because most CRM systems are multi-faceted and handle everything from Sales Force Automation (SFA) to marketing automation […]
Top 10 Signs You Need A Solution For CRM And SFA
It can be hard to nail down the exact moment that an organization needs a CRM (Customer Relationship Management) system for SFA (Sales Force Automation). Unfortunately, that conclusion is often […]
Get Ready For The Economic Rebound With CRM
As the year comes to a close, we are hoping – indeed expecting - that 2010 will be the year that the economy turns around (albeit slowly) and our customers […]
Poor Customer Service Costs Billions – How Can A CRM System Help You Avoid Those Costs?
I saw this survey today in CRM Magazine’s eWeekly Newsletter. The title was “Poor Customer Service Costs Billions.” Here’s a summary of the findings: “Oftentimes customer service supervisors and managers […]