The detection of duplicates may sound like a boring topic to some but I have seen it crush an implementation and user adoption. CRM 2011 has two tools that can […]
Articles By: Intelligent Technologies, Inc.
Integration With CRM: the Key to Making the Most of Social Media
As we all know, customers are at the heart of every successful business. Social media offers a powerful opportunity to connect with those customers on a more personal level. But […]
Salesforce.com VS Dynamics CRM, Which Provides the Biggest Bang For Your Buck?
Choosing the right CRM software for your business can seem like a daunting decision. That's why I decided it was time to write a post that compared two of the […]
CRM 2011 Create a Formal Sales Process First
Do your sales people work on just hot prospects? Are your potential deals stalled in a certain phase? What, you don’t have a phase? Then you may want to create […]
Can You Give Me a Dashboard of That? Yes, CRM 2011 Can!
How many times have you heard, "Can you give me a dashboard of that so I can see it at a glance?" Well for me, more times then I can […]
Can I Capture Leads on My Website and Have Them Come into CRM? Yes, With CRM 2011 You Can!
Can I get a solution that will let me create an Internet Lead Capture form even though I have no html skills? Oh, and I want the data that is […]
Would You Like To Find CRM Software That Your People Will Actually Use?
Have you been hearing a lot lately about CRM and wondering if it’s just a buzzword of the moment, or a powerful tool that can have a measureable effect on […]
6 Reasons to LOVE Microsoft Dynamics CRM 2011!
Microsoft has added tons of useful features to Dynamics CRM 2011. Here’s a preview of what you can expect. Access to Your Data on the Go—This version includes an updated […]
Put a Smile on Your Face with the CRM 2011 Import Process
Maybe you realize you have some fields that are not currently created in CRM, not to fear, the wizard will allow you to create them right then AND you can create validation for the field using the values in the data you are importing.
Keep Your Staff on Script with the New CRM 2011 Dialogue Process
The thing to remember about dialogue processes is that they allow your staff to work more efficiently by streamlining the process, handling the repetitive items and gathering client specific information.
Integration With CRM: the Key to Making the Most of Social Media
As we all know, customers are at the heart of every successful business. Social media offers a powerful opportunity to connect with those customers on a more personal level. But […]
Salesforce.com VS Dynamics CRM, Which Provides the Biggest Bang For Your Buck?
Choosing the right CRM software for your business can seem like a daunting decision. That's why I decided it was time to write a post that compared two of the […]
CRM 2011 Create a Formal Sales Process First
Do your sales people work on just hot prospects? Are your potential deals stalled in a certain phase? What, you don’t have a phase? Then you may want to create […]
Can You Give Me a Dashboard of That? Yes, CRM 2011 Can!
How many times have you heard, "Can you give me a dashboard of that so I can see it at a glance?" Well for me, more times then I can […]
Can I Capture Leads on My Website and Have Them Come into CRM? Yes, With CRM 2011 You Can!
Can I get a solution that will let me create an Internet Lead Capture form even though I have no html skills? Oh, and I want the data that is […]
Would You Like To Find CRM Software That Your People Will Actually Use?
Have you been hearing a lot lately about CRM and wondering if it’s just a buzzword of the moment, or a powerful tool that can have a measureable effect on […]
6 Reasons to LOVE Microsoft Dynamics CRM 2011!
Microsoft has added tons of useful features to Dynamics CRM 2011. Here’s a preview of what you can expect. Access to Your Data on the Go—This version includes an updated […]
Put a Smile on Your Face with the CRM 2011 Import Process
Maybe you realize you have some fields that are not currently created in CRM, not to fear, the wizard will allow you to create them right then AND you can create validation for the field using the values in the data you are importing.
Keep Your Staff on Script with the New CRM 2011 Dialogue Process
The thing to remember about dialogue processes is that they allow your staff to work more efficiently by streamlining the process, handling the repetitive items and gathering client specific information.