Articles By: Synoptek

Synoptek's Logo 3 Manufacturing Inefficiency Problems Solved with Microsoft Dynamics 365

There are IT inefficiency risks that are consistent among the manufacturing industry. Businesses that leverage CRM software see their sales increase by 29%, sales productivity increase by 34%, and sales …

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Synoptek's Logo How Microsoft Dynamics CRM Supports Multi-Tenancy

Multi-tenancy in CRM originally spun out of single tenancy, but many businesses prefer to adapt the multi-tenancy infrastructure instead. Why? Businesses today require the ability to scale resources as needed …

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Synoptek's Logo Dynamics 365 Customizing vs Configuring: Best Practices and Tools for Success

In CRM, customizing usually refers to CRM extensions, which may require custom coding or development utilizing the CRM Software Development Kit (SDK). On the other hand, configuring refers to the …

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Synoptek's Logo What to Do After Go-Live

After months of planning and preparation, the go-live date is finally here. However, the implementation process of a CRM doesn’t end at the go-live date. As an organization begins to …

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Synoptek's Logo Dynamics CRM 2015 for Manufacturers – What’s in it for You

Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer …

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Synoptek's Logo What’s New in CRM 2016?

Dynamics CRM 2016 focuses on maximizing customer engagement. Dynamics CRM 2015 offered a simple and seamless user experience across the application that focused on improved productivity of customer-facing employees through …

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Synoptek's Logo Driving Productivity through Dynamics CRM Online

Most businesses today recognize the significance of CRM software to achieve marketing, sales and service excellence. Shifts in customer attitudes and a dynamic operating environment have compelled organizations to invest …

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Synoptek's Logo Dynamics CRM 2015 for Manufacturers – What’s in it for You?

Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer …

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Synoptek's Logo Get the Most Out of Your Other Business Investments by Choosing CRM 2015

Today organizations in all spheres are competing with each other to deliver value. For this, they need to provide the best possible service to ensure they hold on to their …

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Synoptek's Logo Get the Most out of Your CRM Tool by Tying it with Business Intelligence

For every organization, it is crucial to accurately monitor and measure customer service. To efficaciously manage customer relationships, organizations must determine priorities to serve key customers through understanding buying behavior …

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