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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo Overcoming Challenges When Using CRM IFD and ADFS

We had an interesting occurrence with a client this week.  Like many security conscious clients, they have limited ability for their servers to access the internet.  In this client's case, […]

Hitachi Solutions America, Ltd.'s Logo The 2014 CRMUG Summit is a Couple of Months Away! Meet Us in St. Louis in October!

Hitachi Solutions is proud to support CRMUG, and we're looking forward to being a Premier Sponsor for the CRMUG Summit this October in St. Louis. This will be the 5th year […]

Hitachi Solutions America, Ltd.'s Logo Microsoft - SFDC Announcement: This Cloud Has a Silver Lining

It's been one month since the announcement of the Microsoft and Salesforce.com partnership agreement. It was understandably shocking to most of the Microsoft CRM community. Benioff was our foil, and […]

Hitachi Solutions America, Ltd.'s Logo Keeping Up With the Ever Growing Dynamics CRM Roadmap and More

Microsoft has been consistently offering new technologies and amazing upgrades to existing ones. Their product team has done an excellent job filling in the gaps and identifying areas to expand […]

Hitachi Solutions America, Ltd.'s Logo CRM 2013; Outlook Synchronization by Choice, Not by Ownership

Earlier this year, my colleague and Microsoft CRM MVP, Joel Lindstrom, blogged about A Better Way to Control User Synchronization Settings In Microsoft Dynamics CRM.  In his blog, he discussed […]

Hitachi Solutions America, Ltd.'s Logo Retrieving a Record's GUID in Microsoft Dynamics CRM 2013

In past versions of CRM, retrieving a record's ID (GUID) was possible through a number of methods.  In CRM 2013 these methods are somewhat limited and a work-around is necessary in order […]

Hitachi Solutions America, Ltd.'s Logo Using SSRS To Show Dynamics CRM Business Unit Hierarchy Part 2

I recently wrote a blog on how to use SSRS to show the hierarchy of reports and their sub-reports .    I strongly recommend reading that blog first as that will […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM Online Spring '14: What's New With Queue

The Queue feature in Microsoft Dynamics CRM is similar to an inbox on your desk. When a record, such as a case, is created, it can go into a queue. […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM Online Spring '14: Top 5 Features You Might Not Know About

To get ready for CRM Online Spring ‘14 update, we are highlighting some of the enhancements in the new update. 1. More links in the Command Bar Dynamics CRM 2013 […]

Hitachi Solutions America, Ltd.'s Logo Hitachi Solutions Recognized as Winner for 2014 Microsoft CRM Partner of the Year Award

Hitachi Solutions is thrilled to announce that we have been named the 2014 Microsoft CRM Partner of the Year Award. We were honored among a global field of top Microsoft […]