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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM for Financial Services Webinar: Customer 360 Success in Financial Services

Join Hitachi Solutions, Microsoft's U.S. 2014 Financial Services Partner of the Year for a webinar on November 4th on how Microsoft Dynamics CRM and Hitachi Solutions can help your Financial […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM for Professional Services Webinar: "What's in it for Me?"

Join the Hitachi Solutions team as we partner with  Microsoft for this "Show Me the Demo" webinar on October 28th! Click Here to Register Whether a dedicated business developer or […]

Hitachi Solutions America, Ltd.'s Logo Questions To Ask Before Forklifting Data Into Dynamics CRM

“We want to give our sales representatives access to sales history from Dynamics CRM. It will be about 50 million records. Is this ok?” Can you do it? Yes. Should […]

Hitachi Solutions America, Ltd.'s Logo Extending CRM for Banks to Regulatory and Government Affairs

From the ashes of the recent financial crisis rose a competitive banking environment with more sophisticated and demanding customers. Today's bank customer demands a seamless, multi-channel customer experience and meaningful […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM Rapid Release Cycle and Why You Should Try To Keep Up

Since the release of Microsoft Dynamics CRM 2013, the platform has been on a very rapid release cycle. As was announced three years ago, the release cycle now includes two […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM Business Process Flow Lessons Learned

I’ve had the pleasure of completing multiple upgrades to Microsoft Dynamics CRM 2013, and one of the most popular new features for our clients is Business Process Flow. BPF is […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM 2013 - How to Change the Tiles on the Menu

When Microsoft released CRM 2013 with its new look and feel, one of the biggest changes was how to navigate around the product.  The left navigation pane was replaced by […]

Hitachi Solutions America, Ltd.'s Logo Lessons Learned Using Business Rules in CRM 2013

By now, you are probably familiar with Business Rules in CRM 2013. If not, check out this post for a nice introduction. Using Business Rules is a great way for […]

Hitachi Solutions America, Ltd.'s Logo Dynamics CRM Cross-Entity Business Process Flow

Microsoft Dynamics CRM 2013 introduced cross-entity business process flows. Up to five different entities can be combined in the same process flow. Dynamics CRM includes an example cross-entity process flow […]

Hitachi Solutions America, Ltd.'s Logo How To Add Microsoft Dynamics CRM Shortcuts in Outlook in Windows 8

This is one of those little issues related to CRM usability that is probably easier solved by a CRM newbie than someone who has been working with CRM for a […]