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Articles By: Hitachi Solutions

Hitachi Solutions America, Ltd.'s Logo ProTip: Rename your CRM Organization in Outlook

When a CRM instance is provisioned, a name is created for the organization – but since that name must be unique, we often see some awkward or unmemorable names – […]

Hitachi Solutions America, Ltd.'s Logo Managing Access to Activate/Deactivate Ribbon Buttons in Microsoft CRM 2011

  Click to watch video Full Screen Demonstration of Editing the ribbon using the CRM 2011 Ribbon Workbench to Remove the Account’s ‘activate/deactivate’ buttons from non-administrators.   Background: When an […]

Hitachi Solutions America, Ltd.'s Logo Mutual Fund Wholesalers Locate and Cement Top-Producing Broker Relationships with Microsoft Dynamics CRM

Due to ongoing industry consolidation, occasional market turmoil, or personal drive to increase earning power, top-producing financial advisors occasionally change Broker/Dealers (B/Ds). Some go to work for another competing Wirehouse […]

Hitachi Solutions America, Ltd.'s Logo Farm Credit Services of Illinois Achieves Microsoft CRM Success with Customer Effective

Customer Effective has released a new Customer Success Story highlighting the successful CRM implementation at Farm Credit Services of Illinois. Not only did Farm Credit Services of Illinios need a […]

Hitachi Solutions America, Ltd.'s Logo Managing Activate/Deactivate ‘permissions’ of CRM Entities

Business Case When an account or a contact isn’t purchasing we might think of them as “inactive” – and CRM offers a button on the ribbon to ‘deactivate’ the record […]

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM 2011: Analyst Round-Up, May 2012

 CEOs to Gartner: CRM is the Most Important IT Investment for the Next Five Years Two recent Gartner surveys of CEOs and CIO indicated that CRM is now a top […]

Hitachi Solutions America, Ltd.'s Logo Connecting to the Dynamics CRM Product Management Team

What features do you think should be added to CRM? – or what long-time feature needs to get a “little work done” to bring it up to speed? – Fortunately […]

Hitachi Solutions America, Ltd.'s Logo A Wizard to Help Troubleshoot Microsoft Dynamics CRM Outlook Client Issues

If you’ve ever helped troubleshoot a balky CRM-Outlook configuration, you know that there are a number of reasons why it might be misbehaving – the ‘cure’ could be locally with […]

Hitachi Solutions America, Ltd.'s Logo Customer Effective Can Build You a Highly Tailored Trial of Microsoft Dynamics CRM 2011

Since the release of Microsoft Dynamics CRM 2011, Microsoft has encouraged users to do a 30-day free trial of CRM; and this has been successful in demonstrating key features like […]

Hitachi Solutions America, Ltd.'s Logo Mine and Nurture Investor Relationships in a More Targeted and Informed Manner with Microsoft Dynamics CRM 2011

Fresh off the best stock market first quarter rally since 1998, today’s top-tier investment managers have outgrown cumbersome spreadsheets and inflexible, standard contact management systems. To better support AUM growth […]