Updated · Originally published
What this means for users is an enhanced way to integrate between and at no cost - the adapter is free. Customers will need to have an active/current Microsoft Dynamics GP Enhancement/Support plan. In addition, the customer will also need an active/current Microsoft Dynamics CRM Software Assurance (SA) Support Plan.
The feature pack provides international English support. It also has built in sales order processing integrations, along with easier editing frequency and cutoff dates. The pack also has an updated log user interface, this gives the ability to group by any column header, retrieve more detailed information, and makes it easier to read and find data.
To implement this adapter, it’s important to work with a partner that is skilled in integrating GP and CRM and has extensive experience with both products. Crestwood has a and has been working with Dynamics GP for 11 years and CRM since its introduction in 2003.
Written by Jamie Montgomery, Senior Consultant, at your