Strategic Approach to Outsourcing Dynamics 365 CRM and Power Platform Development : 2023 and Beyond!

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Outsourcing development is not a new concept, but it has gained more traction in recent years due to the rapid growth and evolution of technology. A report by Grand View Research states that the global IT outsourcing market was worth USD 333.7 billion in 2019 and is projected to grow at a 7.7% CAGR from 2020 to 2027. The report also states that the key factors driving the market growth are the increasing demand for advanced technologies, such as integrating artificial intelligence to business functions, and the need for workflow optimization and operational efficiency.

Before we dive into the topic of Outsourcing development, let's first understand what it means and why it has become a popular strategy for many CTOs and companies.

Outsourcing development is a business strategy where a company hires a specialized vendor to develop its Microsoft Dynamics 365 and Power Platform requirements. This approach provides various benefits (which we will discuss shortly), such as cost savings, quicker time-to-market, and access to a vast pool of highly skilled Developers.

Why is there a need for Outsourced Development?

Outsourcing development can help companies achieve these goals by allowing them to focus on their core competencies and strategic objectives while delegating the development tasks to an external partner who has the expertise, experience, and resources to deliver high-quality solutions. Outsourcing development can also help companies overcome the challenges of finding, hiring, training, and retaining qualified Developers in a competitive and dynamic market.

In 2023, the demand for Dynamics 365 and Power Platform development outsourcing has been consistently rising as each company wants to align with ongoing trends, especially in increasing efficiency. In addition, it also provides additional advantages, such as saving costs on overall development and app maintenance keeping it in-house.

The Drawbacks of In-House Development

In-house development is the process of developing software solutions using the internal resources and staff of a company. While this approach may seem appealing for some companies, it also has several disadvantages, such as:

Outsourced d365 services

  • Long time-to-market: In-house development can take a long time to complete, as it requires planning, designing, coding, testing, debugging, and deploying software solutions. This can delay the delivery of the products or services to the customers and affect the competitive advantage of the company.
  • Lack of flexibility and scalability: In-house development can be rigid and inflexible, as it depends on the availability and capacity of the internal resources and staff. It can be hard to adapt to changing customer needs and market demands, as well as to scale up or down the development team according to the project requirements. Moreover, it can be risky to rely on a single source of development, as it can expose the company to potential disruptions or failures.
  • High costs: In-house development can be very costly, as it involves hiring, training, and retaining qualified Developers, as well as investing in the necessary infrastructure, tools, and licenses. Moreover, in-house development can come with additional costs, benefits, overheads, and maintenance.

The Benefits of Outsourced Development

Now that we have seen some of the drawbacks of in-house development, let's see how outsourcing development can overcome them and offer you more benefits. These include:

Outsourced services

  • Access to skills and expertise: Outsourced development can help companies access a vast pool of highly skilled Developers who have the required knowledge and experience in the latest technologies and trends. The vendor can provide specialized skills and expertise that may not be available or affordable for the company. The vendor can also provide continuous training and development opportunities for their Developers to keep them updated and competitive.
  • Cost savings: Outsourced development can help companies save costs by reducing or eliminating the expenses associated with hiring, training, and retaining Developers, as well as investing in infrastructure, tools, and licenses. The company only pays for the services rendered by the vendor, which are usually based on fixed or variable rates.
  • Quicker time-to-market: Outsourced development can help companies speed up their time-to-market by leveraging the expertise and experience of the vendor. The vendor can provide ready-made solutions or customized solutions according to the specifications and requirements of the company. The vendor can also ensure quality assurance and timely delivery of the products or services.

Why India Emerges as a Global Outsourcing Hub

India has established itself as an outsourcing hub by creating a great platform for other countries to access and by making foreign policies more fluid. Some of the reasons why India is a preferred destination for outsourcing development are:

  • Talented and highly skilled workforce

India has the largest and most cost-effective workforce in the world. You can outsource your Microsoft Dynamics 365 CRM and Power Platform development to India and get high-quality results.

  • Dynamic company culture

India has a high culture of respect and customer service. India also has a flexible work environment that suits multinational corporations and their development models.

  • Language proficiency

Outsourcing to India can avoid communication issues due to language barriers. Many Indians speak fluent or native English, as it is the medium of instruction in most higher education institutions. The Indian workforce can handle your customer support services with ease and professionalism.

How Inogic Can Help You with Your Outsourcing Needs

One of the best Dynamics 365 and Power Platform partners in India - Inogic is known for its trusted advisors and developers who understand your business needs and help you achieve your goals.

Whether you require techno-functional or development services, Inogic has the expertise and experience to deliver top-notch results. We can help you with the following:

  • Analyzing your business requirements and providing you with the best solutions through techno-functional consultation and our Dynamics 365 CRM expertise, including modules such as: Dynamics 365 for Sales, Customer Services, and Field Services.
  • Power Platform Professional Development for custom-made Model-driven or Canvas Apps, advanced site features on Power Pages, data utilization through Power BI dashboards, repetitive task automation with Power Automate, access to chatbots that can provide results based on your business data with Powerful Virtual Agent, and much more.

If you're searching for other development services, Inogic offers other development services approaches such as:

  • Dedicated Full-time Employees (FTEs) developers for long-term requirements on a fixed cost basis, which can be hired, reduced, or re-hired after the contractual period, assuring that projects are completed before deadlines.
  • Offshore Delivery Center (ODCs), which allows for full advantage of Inogic's Center of Excellence and a dedicated team of certified programmers with unparalleled experience in the Microsoft Dynamics 365 CRM Platform.
  • ISV/partnership app development that's compatible with multiple devices, systems, processes, and platforms, making the sales process seamless for partners, and the set-up and usage easy for end-users.

Inogic is a Microsoft Gold ISV Partner that specializes in providing services for Dynamics 365 CRM and Power Platform. Inogic has over 15 years of experience in Dynamics CRM and Power Platform and has served clients from various domains such as banking, insurance, education, hospitality, retail, and more.


Outsourcing Dynamics 365 CRM and Power Platform development has become an increasingly popular choice for companies looking for cost-effectiveness, access to specialized expertise, and improved efficiency. By partnering with a reliable company like Inogic, businesses can benefit from a wide range of services and knowledge at every stage.

Whether you need techno-functional or development services, Inogic has the expertise and experience to deliver the best results. Contact us today/email and let us show you how we can help you transform your business with Dynamics 365 and Power Platform.

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