A Power BI report can tell you how many duplicate records sit in your Dynamics 365 CE environment. It cannot merge a single one. You probably built the report because […]
CRM Add-On ISV Products

5 Ways to Improve CRM Adoption in an Employee Benefits Agency
Employee benefits agencies can improve CRM adoption by reducing extra data entry, connecting CRM with applications employees already use, and making it easier to capture client activity as part of […]

Beyond Lead Handoffs: Connecting Sales Activity to Marketing Automation in Dynamics 365
For many organizations using Microsoft Dynamics 365, connecting sales and marketing starts with making sure both teams have access to the same contact information. Leads are captured, records are updated, […]

How Outlook Integration Makes CRM More Useful for Employee Benefits Brokers
Employee benefits brokers need a CRM that integrates with Outlook because so much of the client relationship already happens through email. When Outlook and CRM work together, client communications can […]

The 5,000-record limit your Dynamics 365 duplicate detection job hits
You kick off a bulk duplicate detection job against your Account or Contact table. You want a real number: how many duplicates are actually sitting in this environment. The job […]

Top Companies To Visit at the Community Summit 2026 Expo
oLooking for Microsoft Dynamics partners and ISVs to meet at Community Summit North America 2026? Many CRM Software Blog members are sponsors of this year's Community Summit 2026 event, giving […]

Five Ways CE Partners Handle Duplicates Today, Ranked by What They Actually Cost You
Every Dynamics 365 CE partner has a way of dealing with duplicate records. Nobody starts a migration planning to ship duplicates, and yet almost every project ends up with some […]

Why Microsoft’s Lead Qualification Tool Doesn’t Work for Half of Dynamics 365 Users
Microsoft’s out-of-the-box Lead Qualification does one job well: converting a Lead into an Account, Contact, and Opportunity. The trouble is how many businesses don’t structure their pipeline around Opportunities at […]

10-30% of Your Dynamics 365 CE Records Are Duplicates: What That Actually Costs, in Plain Numbers
If someone asked you right now how many duplicate records are sitting in your Dynamics 365 CE environment, could you answer with a number? Not a guess. Not "probably not […]

5 Ways to Improve CRM Adoption in an Employee Benefits Agency

Employee benefits agencies can improve CRM adoption by reducing extra data entry, connecting CRM with applications employees already use, and making it easier to capture client activity as part of […]

Beyond Lead Handoffs: Connecting Sales Activity to Marketing Automation in Dynamics 365

For many organizations using Microsoft Dynamics 365, connecting sales and marketing starts with making sure both teams have access to the same contact information. Leads are captured, records are updated, […]

How Outlook Integration Makes CRM More Useful for Employee Benefits Brokers

Employee benefits brokers need a CRM that integrates with Outlook because so much of the client relationship already happens through email. When Outlook and CRM work together, client communications can […]

The 5,000-record limit your Dynamics 365 duplicate detection job hits
You kick off a bulk duplicate detection job against your Account or Contact table. You want a real number: how many duplicates are actually sitting in this environment. The job […]

Top Companies To Visit at the Community Summit 2026 Expo

oLooking for Microsoft Dynamics partners and ISVs to meet at Community Summit North America 2026? Many CRM Software Blog members are sponsors of this year's Community Summit 2026 event, giving […]

Five Ways CE Partners Handle Duplicates Today, Ranked by What They Actually Cost You
Every Dynamics 365 CE partner has a way of dealing with duplicate records. Nobody starts a migration planning to ship duplicates, and yet almost every project ends up with some […]

Why Microsoft’s Lead Qualification Tool Doesn’t Work for Half of Dynamics 365 Users

Microsoft’s out-of-the-box Lead Qualification does one job well: converting a Lead into an Account, Contact, and Opportunity. The trouble is how many businesses don’t structure their pipeline around Opportunities at […]

10-30% of Your Dynamics 365 CE Records Are Duplicates: What That Actually Costs, in Plain Numbers
If someone asked you right now how many duplicate records are sitting in your Dynamics 365 CE environment, could you answer with a number? Not a guess. Not "probably not […]

