Despite the technological advances that have led to the widespread adoption of mobile devices in the field service industry, many field service businesses still rely on paper forms and checklists. Replacing paper-based forms and checklists for maintenance, service, and inspections with customized field service mobile forms and checklists empowers you to drive the standardization of processes and procedures across the whole organization. This way the technician can follow and document approved maintenance or service procedures, including the performance of tests and collection of data, while on-site and automatically send it back to the office or the customer.
The benefits of mobile forms and checklists:
- CUSTOMIZABLE AND CONFIGURABLE
Every business is unique and so too are their forms and checklists. Configuration is not only industry-specific but also individual checklists for different kinds of service calls can be created, allowing for even greater configuration and customization. - SMART CHECKLISTS
Additional questions or actions are prompted based on the technician's answers. - STAY COMPLIANT
With so many different pieces of equipment, rules, and ever-changing regulations, it can be hard to stay on top of what needs to be done. Automated checklists mean no step is ever skipped and you will always be compliant. No violations. No fines. - COMPLETE AUTOMATION
Have checklists automatically applied to inspection or maintenance work orders so technician has easy access? - STREAMLINE WORKFLOWS
Mandatory fields ensure no part of the inspection or procedure is missed before a work order is closed out. - SAVE TIME AND MONEY
Removing the need for a technician to return to the office to hand in paperwork allows for more time spent with customers in the field. - MOBILE FORMS RECORD MORE ACCURATE AND DETAILED DATA
With the ability to customize forms and utilize automatic calculations, submitted data is always accurate and instantaneous. Technicians can also note when each task is completed, and follow up with pictures and notes. - INCREASE INFORMATION SHARING ACROSS YOUR ORGANIZATION
Allows crucial field data to be synched in real-time and easily accessed across your organization by various team members, departments, and their systems.